Why Some New Gmail Accounts Only Get 5GB Storage

Google has confirmed to Android Authority that it is quietly testing a reduced storage allotment for new Gmail accounts, offering just 5GB of free cloud storage instead of the standard 15GB. The trial is currently limited to specific regions, but if successful, it could signal a major shift in how the company manages free storage for new users.

Reports surfaced yesterday indicating that some new Gmail sign-ups were receiving only 5GB of space. In response, a Google spokesperson told Android Authority: “We’re testing a new storage policy for new accounts created in select regions that will help us continue to provide a high-quality storage service to our users, while encouraging users to improve their account security and data recovery.”

While Google has not disclosed which regions are part of the test, user reports have primarily come from African countries. Should the trial yield positive results, the policy could eventually expand to new accounts in additional markets.

This move may be aimed at curbing the creation of multiple free accounts solely for accessing additional storage. However, existing Gmail users with the full 15GB free tier are not expected to be affected by this change.

Notably, Google’s support page now uses the phrase “up to 15GB of storage,” a subtle but telling update. An archived version from February did not include the words “up to,” suggesting the company has been adjusting its language in anticipation of broader changes.

Whether this test began in early March or the wording was updated beforehand, the trajectory is clear: Google may be preparing to roll out a reduced free storage tier globally for new users.