Topic: customer confidence
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Build Trust in AI to Fuel Your Growth
Trust in AI is essential for sustainable business growth, requiring clear accountability frameworks to maintain customer confidence and competitive advantage as AI systems become deeply integrated. Accountability serves as a key differentiator, relying on governance policies, ethical principles, ...
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Integrated Auto & Truecaller Transform Jordan's Truck Industry
Integrated Automotive has partnered with Truecaller to enhance customer communication in Jordan's automotive sector by integrating Truecaller's Customer Experience Solution suite for greater trust and cultural relevance. The collaboration introduces features like Verified Business Caller ID and C...
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Tunisie Telecom Secures ISO 27001:2022 for Enhanced Data Security
Tunisie Telecom has achieved ISO/IEC 27001:2022 certification for its Information Security Management System, validated by TÜV Rheinland, highlighting its commitment to top-tier security protocols. The certification applies to all processes of the Customer Relations Directorate, ensuring customer...
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Westpac Crowned Australia's Best Banking App
Westpac has been named Australia's leading mobile banking app for the third year in a row, recognized for its personalized, secure, and intuitive platform in The Forrester Digital Experience Review™: Australian Mobile Banking Apps, Q3 2025. The app's popular tools, such as Savings Finder, Bills C...
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