BigTech CompaniesBusinessNewswireTechnology

Nationwide Verizon Wireless Outage Affects Many

▼ Summary

– Verizon is experiencing a major cell service outage across the US, leaving many customers with spotty or no service.
– The outage began around noon ET, causing phones to enter SOS Mode and lose connectivity.
– Verizon has acknowledged the issue and stated its engineers are working to resolve it, but no fix timeline is provided.
– Reports on DownDetector have declined, but social media and testing indicate many phones remain offline or intermittently connected.
– This follows a similar “software issue” outage in August that disrupted service for several hours.

A significant disruption to Verizon Wireless service is impacting customers across the United States, with widespread reports of phones losing connectivity or dropping into SOS-only mode. The outage, which began around noon Eastern Time, marks a substantial service failure for the carrier, echoing a similar incident last August attributed to a software problem. While Verizon has acknowledged the issue and its engineers are actively working on a solution, there is currently no estimated time for a full restoration of service.

The company stated, “We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.” Initial reports on outage tracking sites spiked dramatically, with numbers peaking at nearly double the current count of approximately 130,000 complaints. Despite this decline in formal reports, real-world testing and numerous social media posts confirm that many devices remain completely offline or are experiencing only intermittent and unreliable connections.

This event disrupts a critical service millions rely on for daily communication, business operations, and emergency access. The lack of a clear resolution timeline adds to the frustration for affected users. The situation is being monitored closely, and updates will be provided as Verizon releases more information about the cause and the progress toward fixing this nationwide network problem.

(Source: The Verge)

Topics

verizon outage 100% service disruption 95% network issues 90% customer complaints 85% verizon response 80% downdetector reports 75% social media reports 70% sos mode 65% software issue 60% previous outage 55%