Topic: user experience design
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The Hidden AI Shaping Your Customer Experience
The modern customer experience is shaped by two types of AI: visible AI that users knowingly interact with (like chatbots) and invisible AI that works in the background (like fraud detection systems). A successful strategy requires integrating both types to create a seamless, unified experience, ...
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AI Mode Hits 75M Users, Gemini 3 Flash Launches: SEO Pulse
Google's AI Mode has reached 75 million daily users, marking its shift from an experiment to a core search component, and the new Gemini 3 Flash model has been deployed to improve speed. The delay of personal context features means marketers should focus on creating content for longer, conversati...
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Why 2026 Will Be 'The Year of the Consumer'
Venture capital is shifting back towards consumer technology, with 2026 predicted as a key year, due to the faster validation cycles and clear user feedback inherent in consumer markets compared to enterprise sales. The rise of generative AI is transforming platforms, positioning tools like ChatG...
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