Topic: staff support

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  • Australia's First AI Phone Agent for Orders Launches
    October 17, 2025

    Australia's First AI Phone Agent for Orders Launches

    Otto is an AI telephone agent for Australian hospitality businesses that automatically handles customer orders and bookings, requiring no app downloads and operating 24/7 to capture missed revenue opportunities. It addresses industry challenges like high call volumes and staff shortages by ensuri...

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  • Heart Machine Announces Staff Layoffs at LA Indie Studio
    October 14, 2025

    Heart Machine Announces Staff Layoffs at LA Indie Studio

    Heart Machine has laid off a significant portion of its workforce and is winding down development on its early access game, Hyper Light Breaker, citing uncontrollable industry challenges like funding shifts and market uncertainty. The layoffs follow the game's mixed reception on Steam and a previ...

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Related Topics

customer experience (1) industry transformation (1) industry challenges (1) technology adoption (1) future updates (1) 24/7 operations (1) game development (1) business scalability (1)