Topic: product improvement
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Klarna's CEO Answers Calls via AI Hotline – Try It Now!
Klarna introduced an AI-powered hotline featuring a digital version of CEO Sebastian Siemiatkowski, using voice cloning to gather real-time customer feedback. The AI assistant fields queries about Klarna’s services and logs conversations for analysis, enabling rapid product updates within 24 hour...
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Can Your Vibrator Be Hacked?
App-connected smart devices, including intimate items like sex toys, collect sensitive usage data and location information through their companion apps, raising significant privacy concerns. Manufacturers may sell this collected customer data to third-party brokers, who can combine it with other ...
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OpenAI Denies ChatGPT Ads Were Actually Ads
OpenAI faced backlash from premium subscribers after promotional messages resembling ads appeared in ChatGPT, leading the company to clarify they were not paid placements but integrated app recommendations. The company's executives responded with a denial of advertising tests and an apology for p...
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Your Sales and Marketing Teams Are Working Against Each Other
Companies often face growth challenges not from product issues but from misaligned incentives between sales and marketing, causing internal friction and conflicting goals. Conflicting metrics, like marketing being rewarded for lead volume and sales for closing quality deals, result in unqualified...
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The Hidden Cost of Expensive Batteries
Power tool manufacturers, including Milwaukee, are being investigated for potentially omitting essential battery features like cell balancing, which is crucial for battery health and longevity. Research involving intentional battery imbalance tests on a Milwaukee battery showed no evidence of int...
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Google Seeks 15 Pixel Superfans to Test Secret Phones
Google is launching an exclusive program for 15 Pixel Superfans to test and provide feedback on unreleased Pixel phones, marking a shift from its previous internal-only testing policy. The initiative involves a contest within the Superfans community to select participants who must demonstrate dee...
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