Topic: operational excellence
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Infoblox Taps Justin Kappers as CIO to Accelerate AI and Growth
Infoblox has appointed Justin Kappers as its new CIO to drive growth through advanced technology, scaling infrastructure, and implementing AI-driven processes. Kappers brings over 20 years of leadership experience from NetApp and Broadcom, where he focused on modernizing systems and applying auto...
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Orchestrating AI for Customer Experience in 2025
AI integration into customer experience platforms transforms business-customer interactions from transactional to meaningful engagements, fostering lasting loyalty through unified, intelligent systems. Effective customer experience requires seamless orchestration across all business functions, en...
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RecordPoint Names Brett Hooker as Inaugural Chief Operating Officer
RecordPoint has appointed Brett Hooker as its first Chief Operating Officer to support global expansion and operational scaling amid rising demand for data governance solutions. Hooker brings extensive experience from TechnologyOne and will oversee end-to-end operations, enhancing systems and ali...
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IBM Consulting names new leaders: Melanie Evans and Wynand Fourie
IBM Consulting Australia has appointed Melanie Evans as Partner and Distribution & Industrial Leader for East Australia and promoted Wynand Fourie to lead the same sector in Western states, reinforcing focus on industries like Retail, FMCG, and Logistics. Melanie Evans brings over 20 years of exp...
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Cayosoft Guardian SaaS: Always-On Hybrid Identity Protection
Cayosoft Guardian is now available as a SaaS model, launching in Q1 2026, offering zero downtime and no maintenance for continuous identity protection and rapid recovery during attacks. The platform enhances hybrid Microsoft identity security by moving to the cloud, ensuring businesses can mainta...
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Beyon Cyber and Haven Partner to Launch AI-Powered SOC Services
Beyon Cyber and Haven Cyber Technologies have formed a strategic alliance to deploy advanced AI-driven Security Operations Centers globally, enhancing threat defense through automation and intelligent workflows. The partnership integrates Beyon Cyber's Orryx AI platform into Haven's infrastructur...
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Gartner's Top Strategic Tech Trends for 2026 Revealed
Gartner identifies key strategic technology trends for 2026, emphasizing responsible innovation, operational excellence, and digital trust in an AI-driven, interconnected business environment. Top trends include AI supercomputing platforms for complex workloads, multiagent systems for automation ...
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Allianz Uses AI to Predict and Prevent Incidents
Allianz Insurance Australia has adopted a data analytics platform using AI and big data to shift from traditional insurance to proactive risk management and prevention, reinforcing its brand promise of "Care You Can Count On." The company's data strategy enables personalized customer solutions an...
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Qatar Airways Launches IPv6 with CRA to Boost Digital Transformation
Qatar Airways has launched IPv6 across its digital systems, advancing Qatar's digital transformation and aligning with national strategy under the CRA's guidance. IPv6 provides a vastly larger address pool essential for IoT, smart cities, and machine communication, supporting the digital economy'...
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DigitalX & United Computer Partner to Boost Smart Infrastructure
DigitalX and United Computer have signed a Memorandum of Understanding to accelerate the deployment of advanced digital infrastructure solutions, supporting the UAE's push for a smarter, connected economy. The partnership aims to deliver innovative asset provisioning and optimization services, en...
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UtilityAI Pro: The First Vertical AI Platform for Energy Insights
Bidgely launched UtilityAI Pro, a specialized AI platform for utilities that offers ten times greater data granularity and detailed insights into customer behavior and grid performance. The platform addresses security concerns by integrating directly into utilities' existing data infrastructure, ...
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Drive Growth with Loyalty-Focused Customer Experiences
Businesses must prioritize loyalty-focused customer experiences for sustainable growth, integrating AI to connect back-office and front-office operations and build emotional connections with customers. A unified data strategy and company-wide customer-first culture are essential, with AI serving ...
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NextEra & ServiceNow Partner for Middle East Digital Transformation
NextEra and ServiceNow have formed a strategic alliance to accelerate digital transformation in Saudi Arabia and the MENA region by combining AI-driven workflows with regional expertise. The partnership includes establishing a proximity center and a Centre of Excellence to train the local workfor...
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Rob Biederman to Speak at All Stage 2025
TechCrunch All Stage 2025, held on July 15 in Boston, is a key event for startup founders, featuring expert speakers like Rob Biederman to discuss scaling and operational excellence. Rob Biederman, a seasoned entrepreneur and Harvard Business School instructor, will share practical insights from ...
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Telstra Honors 2025 Partner Award Winners Nationwide
Telstra announced the winners of its 2025 Partner Awards, recognizing excellence across business, enterprise, and other categories, including Deal of the Year and Hall of Fame inductions. ENTAG was named Enterprise Partner of the Year for its strategic technology outcomes and investments, while R...
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Submer Expands Digital Infrastructure Across Middle East, Africa & Turkey
Submer is expanding its digital infrastructure in the Middle East, Africa, and Turkey, establishing a regional hub in Saudi Arabia to serve as a design-build and sustainability partner for AI-ready datacenters. This expansion supports regional transformation agendas like Saudi Arabia's Vision 203...
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Etihad Rail, United Trans & Via Partner for UAE-Wide Travel
A new partnership between Etihad Rail, United Trans, and Via will integrate the UAE's national railway into the Citymapper app, creating a unified platform for trip planning and booking. The initiative aims to provide seamless door-to-door travel by combining rail schedules with local transit opt...
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DroneShield Expands Tech Leadership Team
DroneShield has appointed Angus Harris as Chief Technology Officer, bringing extensive technical expertise from Thales and the Australian Department of Defence to advance counter-drone technology. Angus Bean transitions to Chief Product Officer to focus on international product strategy and long-...
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