Topic: omnichannel experience
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Liberate AI Raises $50M to Transform Insurance Back Offices
Liberate secured $50 million in Series B funding, valuing the AI company at $300 million, to expand its global deployment of intelligent agents for automating insurance operations. The company develops AI systems, including the voice assistant Nicole, that handle end-to-end tasks like sales, clai...
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Is Your Website Ready for AI Agents? Here's What to Fix
AI agents are transforming customer engagement by meeting users wherever they are, already driving one-third of brand-related search traffic and shaping how information is presented. Businesses face challenges with general AI models that struggle with complex workflows and data, making vertical a...
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