Topic: ai agents
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Dayforce AI Agents Speed Up Workflows
Dayforce has launched AI Agents that integrate into business workflows to enhance efficiency and workplace agility, moving beyond simple Q&A to actively assist in daily tasks. These AI Agents reduce manual workloads, minimize errors, and support informed decision-making by functioning as intellig...
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Oracle launches AI agents for CX and revenue teams
Oracle has launched AI agents integrated into its Fusion Cloud CX platform, enhancing efficiency and customer relationships across marketing, sales, and service teams through automation and data analysis. These AI agents are included at no extra cost and leverage a unified data model to access en...
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Boomi AgentStudio Adoption Soars, Leading AI at Scale
Boomi AgentStudio has seen rapid global adoption, with over 50,000 AI agents deployed in production and more than 300 workflow templates available to accelerate enterprise agentic transformation. The platform enables organizations to quickly operationalize AI, with a tenfold increase in agent cre...
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6 Lessons from 50 AI Agents' First Performance Reviews
McKinsey's review of over 50 agentic AI implementations shows they require significant development and are not universally suitable, with human colleagues often dissatisfied with output quality. AI agents perform best when integrated into complete workflows rather than used standalone, particular...
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AI Agents: Still Science Fiction, Not Yet Reality
The concept of AI agents capable of handling complex tasks autonomously remains more science fiction than reality for everyday consumers, despite significant investment and technological progress. AI agents have seen notable success in specialized areas like coding, with tools generating up to 30...
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PagerDuty Launches AI Agent Suite to Cut Incident Response Times
PagerDuty has launched an AI Agent Suite that accelerates incident response, reportedly cutting resolution times by up to 50% and freeing engineering teams from extensive manual work. The suite includes specialized agents like the SRE, Scribe, Shift, and Insights Agents, which automate diagnostic...
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Is Your Website Ready for AI Agents? Here's What to Fix
AI agents are transforming customer engagement by meeting users wherever they are, already driving one-third of brand-related search traffic and shaping how information is presented. Businesses face challenges with general AI models that struggle with complex workflows and data, making vertical a...
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Adobe AI Agents Streamline B2B Marketing Buying Cycles
Adobe has launched a new suite of AI agents specifically for B2B marketing and sales, targeting the slow and complex purchasing processes by identifying decision-makers and streamlining campaigns. These agents, integrated into Adobe's B2B platforms, include specialized tools for audience segmenta...
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OpenID Foundation's Plan to Tame Dangerous AI Agents
The rapid adoption of AI agents introduces significant security vulnerabilities, as they can bypass traditional digital security barriers, necessitating new, open identity and access management standards to prevent unauthorized access to sensitive data and processes. AI agents, enabled by technol...
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Avalara's AI Agents Automate Tax and Compliance for You
Avalara is launching a groundbreaking AI platform in October 2025 that uses intelligent agents to automate entire tax and compliance workflows, promising enhanced accuracy, scalability, and speed. The platform, built on the ALFA framework, shifts compliance from a manual process to a proactive, A...
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OutSystems Agent Workbench Now Available for Enterprise AI
OutSystems has launched the Agent Workbench, a platform enabling businesses to create and manage intelligent AI agents for use across departments, data, and workflows, with early users reporting efficiency gains and faster AI adoption. The platform addresses key challenges in AI agent development...
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6 Essential Agentic AI Insights for Service Leaders
Agentic AI is transforming customer service by enabling systems to handle interactions autonomously, which can reduce service costs by over 20% and free human agents for complex tasks. The success of AI adoption depends on connected, trusted data, as data silos in enterprises hinder efficiency an...
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AI to Resolve Half of Service Calls Within 2 Years, Survey Finds
Artificial intelligence is projected to handle half of all customer service inquiries within two years, driven by the need for efficiency, cost reduction, and improved user experiences. Despite benefits like reduced costs and faster resolutions, AI adoption faces challenges including security con...
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Dayforce and Microsoft Boost HCM With AI-Powered Workflows
Dayforce and Microsoft have deepened their partnership to embed AI-powered agents into the Dayforce platform, using Microsoft Copilot Studio to streamline HR, payroll, and business operations within a unified system built on Microsoft technologies. The integration addresses challenges of fragment...
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UiPath Adds Microsoft Azure AI to Its Agentic Platform
UiPath has integrated Microsoft Azure AI Foundry into its platform to enable businesses to orchestrate workflows with enterprise-level governance, enhancing automation efficiency and reliability. The integration uses the Model Context Protocol (MCP) to scale workflows via UiPath Maestro, providin...
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Teradata Launches AI-Powered Customer Intelligence
Teradata has launched its Autonomous Customer Intelligence platform, which uses intelligent agents powered by over forty years of industry IP to convert raw data into real-time, context-aware actions at an enterprise scale. The platform addresses the need for industry-specific AI solutions, as ge...
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1Password's Fix for AI Browser Agent Security Flaws
1Password introduced Secure Agentic Autofill to protect user credentials during AI-driven web tasks by requiring explicit user approval before sharing login details. The feature ensures AI agents never directly access or store passwords by using a secure, encrypted connection and human verificati...
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Build, Share & Scale AI Agents with Dataiku's Agent Hub
Dataiku launched Agent Hub, a centralized platform enabling organizations to build, share, and scale AI agents while ensuring IT control over security and lifecycle management. The platform addresses challenges like fragmented AI experiments and unauthorized usage by providing a collaborative env...
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Amazon's Quick Suite: Your New AI Teammate Rivals ChatGPT
Amazon Quick Suite is an enterprise AI platform that centralizes data from various sources like Google Drive, Salesforce, and Slack, enabling users to interact with their information through natural language queries. The platform offers advanced automation features, including Quick Flows for desi...
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Avalara Unleashes AI Revolution: Avi Everywhere and Global Compliance
Avalara has introduced advanced AI solutions, including its flagship agent Avi, which integrates into user environments to provide real-time compliance guidance and automate tasks like invoice validation and ERP configuration. The platform is built on the Model Context Protocol (CP) server, enabl...
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OpenAI's AgentKit: Build AI Agents Faster
OpenAI has launched AgentKit, a toolkit to simplify and speed up the development and deployment of AI agents, aiming to reduce complexity and expand developer adoption. AgentKit includes key components like Agent Builder for visual agent design, ChatKit for embeddable chat interfaces, and Evals f...
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Android's New Feature Proves Rabbit R1 Was Ahead of Its Time
Google's Computer Control framework introduces agentic AI to Android, enabling apps to run automated tasks in the background using virtual displays for secure and efficient operation. The system ensures security by restricting access to allowlisted applications and requiring explicit user consent...
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Salesforce Unveils New Plan to Boost AI Agent Trust
Salesforce is expanding its platform to enhance data, governance, security, and semantics, addressing trust and reliability challenges in AI agents to support widespread adoption. Key new features include Data Cloud Context Indexing for understanding unstructured data, Clean Rooms for secure data...
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Secure Your AI Agents Like Human Users
AI agents require the same rigorous identity and access management protocols as human employees to prevent data exposure and security vulnerabilities. Organizations face risks from unmanaged "shadow AI" applications and permission sprawl, necessitating centralized control and micro-level security...
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Nintex Launches Agentic Business Orchestration for AI-Powered Solutions
Nintex has introduced Agentic Business Orchestration, a strategic vision that uses the Nintex CE platform to integrate legacy systems, manual operations, and agentic AI for better process automation and application development. The platform includes new AI actions and a preview of Agent Designer,...
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Asana's AI Teammates: Your New Collaborative Partners
Asana has launched AI Teammates in public beta, intelligent agents that integrate into company workflows to provide automated support for complex tasks. These AI agents use the Asana Work Graph to understand organizational goals and can autonomously handle multi-step processes, though their auton...
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Cloudflare's 'NET Dollar' Fuels New AI Internet Business Models
Cloudflare is launching a U.S. dollar-backed stablecoin called NET Dollar to enable fast, secure transactions for the agentic web and support a new Internet economy that rewards originality. The stablecoin is designed to handle microtransactions and automated payments at scale, allowing AI agents...
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Securing AI Agents in SaaS with Obsidian
Obsidian Security has launched a new defense system specifically designed to secure AI agents in SaaS environments, addressing the security gaps and cascading threats created by their rapid integration and excessive permissions. The proliferation of AI agents, such as those from Microsoft Copilot...
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ChatGPT Agent Aided Gmail Security Breach by Researchers
A new attack called Shadow Leak exploited AI agents to access sensitive Gmail data without triggering alerts, highlighting vulnerabilities in AI systems with data permissions. The breach used prompt injection to manipulate OpenAI's Deep Research tool into extracting confidential emails, bypassing...
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Microsoft Teams Integrates AI Agents for Smarter Collaboration
Microsoft Teams has introduced AI-powered agents, including facilitator, channel, community, and knowledge agents, to enhance collaboration across meetings, channels, and platforms like SharePoint and Viva Engage. Facilitator agents assist in meetings by drafting agendas, recording notes, managin...
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Secure Your AI Agent Investments: A Risk Management Guide
AI agents are set to transform customer service and operations by handling complex interactions and scaling with demand, but they introduce challenges in testing, security, and balancing innovation with ethics and costs. The shift from rigid automation to adaptable, generative models requires bus...
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Silicon Valley's New AI Training Ground: Virtual Environments
Reinforcement learning environments are emerging as a key method for training autonomous AI agents by allowing them to practice complex tasks in risk-free simulated settings. The demand for these environments is driving significant investment and competition, with both established firms and new s...
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Sierra CEO: Why the AI Boom Echoes the Dotcom Era
The current AI investment surge resembles the dot-com boom, with potential for both failures and transformative successes like Amazon or Google. Sierra, led by Bret Taylor, uses outcome-based pricing for AI customer service agents, focusing on voice interactions for natural, effective support. Ta...
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Aaron Levie: AI's New Era of Context Is Here
Box has expanded its AI capabilities with new tools like Box Automate, which uses AI agents to break down and enhance complex workflows within its content management platform. The company addresses AI reliability and data security by implementing clear agent boundaries, permission-based access co...
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AI Agents Are Here: The CISO's Next Big Challenge
Businesses are increasingly adopting AI agents for security operations, which offer autonomous decision-making but also introduce new challenges for CISOs in oversight and governance. AI agents enhance security by automating tasks, improving threat detection and response speed, and reducing manua...
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Adobe's AI Agents and Orcherator Now Generally Available
Adobe has launched AI agents for its Experience Platform, including a reasoning engine that uses decision science and language models to interpret user intent and coordinate automated actions with human oversight. The platform features specialized AI agents for tasks like audience segmentation, c...
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Motion raises $38M to build the Microsoft Office of AI agents
Harry Qi co-founded Motion, an AI-powered calendaring and task management app, after leaving a lucrative finance career to pursue meaningful impact. Motion's AI agent bundle for small and midsized businesses rapidly attracted over 10,000 B2B customers and reached $10 million in annual recurring r...
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Databricks Hits $100B Valuation Milestone with $4B ARR
Databricks has reached a $100 billion valuation after securing $1 billion in new funding, highlighting its rapid growth in the AI and data analytics sector. The funding will support development of a database platform to compete with Supabase, targeting AI agent applications, as automated data gen...
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AI Agents Targeted by Stealthy Web Poisoning Attacks
A new cyber threat called parallel web poisoning targets AI agents by serving them hidden malicious webpages that exploit their predictable digital fingerprints. This attack is stealthy because it bypasses traditional defenses by remaining invisible to human users and standard security scanners, ...
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Gartner: Adopt AI Agents Now, But Beware the Hype
Business leaders are under pressure to adopt AI agents, with forecasts predicting that 40% of enterprise applications will include them by 2026, but experts warn against hasty decisions driven by hype. Despite the urgency to avoid falling behind, early testing shows AI agents have inconsistent ca...
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AI vs. Human Hustle: The Future of Startup Ops at Disrupt 2025
TechCrunch Disrupt 2025 will feature a panel discussing how startups are using AI agents as initial employees to handle roles like sales and customer support, challenging traditional scaling methods. The panel includes founders and experts who will share practical insights on balancing human and ...
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Don't Trust Unverified AI: It's Like Handing Your Keys to a Drunk Driver
Businesses are rapidly adopting AI agents to improve efficiency and decision-making, but there is a critical lack of verification and oversight in their deployment. The effectiveness of AI agents varies based on programming and data quality, leading to risks of manipulation and systemic failures,...
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AI Agents: Match Them to Processes, Not the Other Way Around
AI agents are most effective when integrated into existing workflows to enhance efficiency and innovation, as demonstrated by companies like Block and GSK, rather than forcing employees to adapt to new technology. Successful implementation relies on process alignment and human-centric design, whe...
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Gartner Predicts Gen AI Disillusionment by 2025
Gartner's 2025 Hype Cycle report highlights AI agents and data management as peak hype areas, but warns of an impending reality check for many AI innovations due to inflated expectations. The study emphasizes the need for strategic AI implementation, refined data infrastructure, and AI Trust, Ris...
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AI Agents' Future & Trump's Tech Protection Policies Abroad
AI agents are revolutionizing technology by performing complex tasks like scheduling and coding, with companies like OpenAI and Anthropic leading development, but their autonomy raises concerns about risks and societal readiness. Industry experts highlight AI agents' potential and limitations, di...
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10 OpenAI Strategies for Building Powerful AI Agents
AI agents are advancing from theory to practical business applications, with OpenAI's guide offering actionable insights for effective deployment. AI agents excel at automating stubborn workflows requiring adaptability, but should complement existing tools rather than replace them unnecessarily. ...
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Understanding AI Agents
The rise of AI agents marks a major shift in AI interaction, with companies like OpenAI and Google developing autonomous systems capable of complex tasks with minimal human oversight. Nearly half of tech firms are testing or implementing AI agents, sparking discussions about their societal impact...
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Snowflake Launches AI Suite and MCP for Finance
Snowflake has launched two key innovations for the financial sector: a specialized AI suite (Cortex AI for Financial Services) and support for the Model Context Protocol (MCP) Server, enabling secure development and deployment of AI agents while protecting sensitive data. The MCP Server allows AI...
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Ex-Microsoft Execs Launch AI to Replace Excel in Finance
Despite significant investments in enterprise financial software, many finance departments still rely heavily on Excel for critical tasks like closing books and audits, prompting the launch of Maximor, an AI-powered platform by former Microsoft executives to automate manual processes. Maximor's A...
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Oktane 2025: Securing Every Identity, AI, and App
The rise of autonomous AI agents in workflows creates unprecedented security challenges, demanding a unified identity security fabric for protection across all users and applications. Legacy authorization models like OAuth are inadequate for AI agents, leading to security blind spots and user cog...
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