Topic: marketing operations

  • How MarketingOps Drives AI Success

    How MarketingOps Drives AI Success

    Marketing operations success is now measured by operational enablement and scalability rather than just pipeline generation, focusing on empowering teams and maximizing technology investments. Artificial intelligence has become a core expectation in marketing, with its role shifting from experime...

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  • CreativeOps and MOps: Why They Must Work Together

    CreativeOps and MOps: Why They Must Work Together

    The traditional separation between Creative Operations and Marketing Operations is creating inefficiency, as modern marketing technology functions as a single, integrated system that demands unified management. Irreversible trends like budget pressure, exploding content demand, and AI automation ...

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  • Unlock Operational Excellence: Align MOps and CreativeOps

    Unlock Operational Excellence: Align MOps and CreativeOps

    Aligning Marketing Operations (MOps) and Creative Operations (CreativeOps) is essential for operational excellence, as their partnership creates an agile system that drives measurable results and eliminates inefficiencies. MOps provides strategic, data-driven insights and technology management, e...

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  • Supply Chain Intelligence: The Key to Winning Customers

    Supply Chain Intelligence: The Key to Winning Customers

    Delays in responding to B2B leads can result in lost sales, as half of all deals go to the vendor who responds first, and slow response times frustrate 90% of buyers. The disconnect between marketing promises and operational delivery often stems from isolated systems like marketing platforms and ...

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  • Marketing's Next Crisis: The AI Oversight Gap

    Marketing's Next Crisis: The AI Oversight Gap

    Marketing departments are rapidly adopting AI tools but face significant security risks due to inadequate governance, leading to potential data breaches and financial losses averaging millions of dollars. The use of unsanctioned "shadow AI" in marketing operations introduces vulnerabilities, comp...

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  • Unlock Customer Sentiment & Risk Hidden in Your CRM Emails

    Unlock Customer Sentiment & Risk Hidden in Your CRM Emails

    Generative AI transforms inbound CRM email analysis by uncovering customer sentiment and risks, shifting focus from traditional outbound metrics to understanding actual communication content and emotional tone. Natural language processing reveals nuanced customer emotions, pain points, and buying...

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  • Unlock the Strategic Power of Agentic AI in Marketing

    Unlock the Strategic Power of Agentic AI in Marketing

    Agentic AI represents a shift from isolated content generation to creating scalable, intelligent workflow systems that connect and optimize entire marketing operations. Successful implementation requires overcoming integration and process challenges, focusing on AI as a strategic tool for workflo...

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  • Marketers Stuck in AI 'Pilot Purgatory'

    Marketers Stuck in AI 'Pilot Purgatory'

    Marketing teams face a significant gap between AI ambitions and implementation, struggling to move beyond testing to full-scale deployment despite rising content demands. The content demand-production gap has reached 81%, with most leaders reporting increased expectations but nearly half unable t...

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  • How AI Transformed Marketing in One Year

    How AI Transformed Marketing in One Year

    The focus of AI in marketing has shifted from basic efficiency gains to driving strategic growth and creating new competitive advantages. AI is changing the consumer journey, forcing marketers to optimize content for AI assistants and move beyond traditional SEO strategies. Marketing operations n...

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  • From AI Tools to Transformation: Level Up Your Maturity

    From AI Tools to Transformation: Level Up Your Maturity

    AI agents in marketing are rapidly maturing, with widespread adoption of internal tools for content creation and data analysis, but a significant governance gap exists for managing them at scale. The critical next challenge is establishing a constitutional layer of governance to ensure AI decisio...

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  • 5 Martech Truths You Can't Ignore & How to Act

    5 Martech Truths You Can't Ignore & How to Act

    Many companies struggle to define their ideal customer profile, prioritizing activation systems over genuine customer understanding and needing comprehensive analytics for actionable insights. Organizations rarely calculate ROI for marketing technology, facing accountability gaps due to cultural ...

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  • Unlock AI's Potential by Fixing Data Access

    Unlock AI's Potential by Fixing Data Access

    Marketers face a major barrier in disconnected data systems, which prevents effective AI deployment despite their enthusiasm for its potential. A significant gap exists between ambition and execution, with 95% of marketers struggling to target audiences and three-quarters of tech issues stemming ...

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  • Define Your Target Audience: The Ultimate Content Marketing Framework

    Define Your Target Audience: The Ultimate Content Marketing Framework

    Sustained engagement with the right audience is critical for content marketing success, requiring regular evaluation to align with shifting needs and opportunities. Developing detailed personas enables the creation of resonant, personalized content by understanding audience motivations, challenge...

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  • Marketers vs. Consumers: The AI Perception Gap

    Marketers vs. Consumers: The AI Perception Gap

    A major perception gap exists between marketers (86% positive) and consumers (35% positive) regarding AI's role in improving customer experience, threatening consumer trust. Marketers overestimate consumer reliance on AI for important decisions (49% believe vs. 30% actual confidence), highlightin...

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  • AI is Reshaping Marketing Agency Hiring

    AI is Reshaping Marketing Agency Hiring

    Marketing agencies are strategically reimagining their services and team structures due to AI, directly affecting hiring practices and the skills needed for success. AI is reducing the need for entry-level positions, with over half of agencies slowing or pausing such hiring and expecting signific...

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  • Marketers Acknowledge AEO's Value, But Hesitate to Act

    Marketers Acknowledge AEO's Value, But Hesitate to Act

    A majority of marketers recognize that answer engine optimization (AEO) will transform digital strategy within three years, yet only 20% have started implementing it, despite over half reporting a decline in organic search traffic. Uncertainty about traffic from large language models is widesprea...

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  • SMB Marketers: The Ultimate Guide to Boosting B2B Conversions

    SMB Marketers: The Ultimate Guide to Boosting B2B Conversions

    CRO is the top priority for B2B SMB marketers, but a gap exists between intention and action, with only 32% actively A/B testing landing pages due to resource constraints. Over half of B2B ads direct users to generic homepages instead of tailored landing pages, missing key opportunities to improv...

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  • Shatter Silos for AI-Powered Marketing at Scale

    Shatter Silos for AI-Powered Marketing at Scale

    AI's success in marketing depends on integrating technology, personnel, and workflows, not just acquiring tools. Cross-functional collaboration and clear governance are essential to overcome integration challenges and data fragmentation. Organizations that achieve cohesion benefit from fluid data...

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