Topic: data blind spots
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GenAI: The Future of Customer Listening
Traditional B2B feedback methods like surveys and focus groups are still widely used but are limited in capturing the full range of customer insights, especially in a digital-first environment. Generative AI enables real-time analysis of unstructured conversational data from multiple channels, un...
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The Truth About GA4 Direct Traffic
Direct traffic in GA4 is often misinterpreted as a sign of brand loyalty, but it is primarily a default classification for visits where the source cannot be identified, revealing technical tracking limitations rather than user intent. Surges in direct traffic frequently stem from technical issues...
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