Topic: real-time insights
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GenAI: The Future of Customer Listening
Traditional B2B feedback methods like surveys and focus groups are still widely used but are limited in capturing the full range of customer insights, especially in a digital-first environment. Generative AI enables real-time analysis of unstructured conversational data from multiple channels, un...
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DruAI Agents & MetaGraph: Real-Time Data Intelligence Delivered
Druva has launched Dru MetaGraph, a secure graph-based framework that transforms backup metadata into an active intelligence resource for real-time insights across cyber, compliance, and operational workflows. The platform introduces AI agents, including the Insights Agent and Lifecycle Agent, wh...
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1touch.io Kontxtual: AI-Powered Sensitive Data Control
1touch.io launched Kontxtual, an AI-first data intelligence platform that provides real-time visibility into data usage and risks while ensuring security and sovereignty throughout the AI lifecycle. The platform integrates data classification, security, privacy, and compliance management into one...
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Celonis & Cavalis Launch App to Optimize Manufacturing Portfolios
Celonis and Cavalis have launched a Product Portfolio Optimisation app that provides real-time, data-driven insights to help manufacturers streamline operations and boost revenue. The app integrates data from multiple sources to create a digital twin of the product lifecycle, featuring Bill of Ma...
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Dynatrace & Crest Data: Fast-Track Your Observability Migration
Dynatrace and Crest Data Systems have partnered to offer a streamlined migration solution for enterprises transitioning from traditional monitoring tools to Dynatrace's AI-powered observability platform. The collaboration provides purpose-built tools for faster dashboard and alert transfers, leve...
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Monday.com Launches AI-Powered CRM for Marketers
Monday.com has launched Monday Campaigns, an AI-powered CRM tool for marketers that integrates marketing and sales functions to streamline campaign creation and drive revenue. The tool uses AI for copy generation, audience segmentation, and personalized campaign triggers, addressing common sales-...
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SAP Joule: Role-Based AI Assistants That Coordinate Business
SAP introduced role-based AI assistants within the Joule ecosystem at SAP Connect 2025, designed to collaborate with professionals by handling tasks like configuration and management to enhance productivity and insights. The company launched SAP Business Data Cloud Connect to securely link system...
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Dynatrace & Crest Data: Accelerate Your Observability Migration
Dynatrace and Crest Data have partnered to offer a streamlined migration solution for enterprises transitioning from legacy monitoring systems to the Dynatrace observability platform. The collaboration provides accelerated migration, enterprise-scale observability with Dynatrace Grail, and intell...
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Dynatrace Joins GitHub MCP to Fuel AI Developer Innovation
Dynatrace has joined the GitHub MCP Registry to enhance developer access to AI-ready services and strengthen its collaboration with GitHub. The integration provides developers with AI-powered observability directly in their workflows, offering real-time insights into performance, security, and re...
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Salesforce Boosts AI Trust with Agentforce Observability
Salesforce is upgrading its Agentforce 360 Platform with advanced observability tools to offer real-time visibility into AI agent performance, enabling businesses to scale AI operations with transparency and control. The observability suite includes Agent Analytics for performance insights, Agent...
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Klaviyo Uses AI & Data to Solve Multichannel Marketing Challenges
Modern marketers struggle with fragmented workflows due to consumers interacting across multiple platforms, prompting Klaviyo to introduce AI-driven solutions for unified multichannel marketing. Klaviyo's updates include the Omnichannel Campaign Builder and Channel Affinity, leveraging AI to opti...
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Buildots Secures $45M to Revolutionize Construction Tracking
Buildots, a Chicago-based startup, uses AI and 360-degree cameras on hard hats to provide real-time insights into construction progress, helping managers identify and address delays quickly. The company, founded in 2018, has secured $166 million in total funding, including a recent $45 million Se...
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Dubai Customs Debuts AI Platform for Real-Time Customer Feedback
Dubai Customs has launched an AI-powered "Voice of Customer" platform to instantly collect and analyze client feedback, reducing manual tasks and improving customs processing efficiency. The platform uses predictive analytics to monitor customer attitudes in real-time and transforms feedback from...
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Secure Your Hybrid Cloud Data with Fortra DSPM
Fortra has launched a new Data Security Posture Management (DSPM) solution to help organizations discover, classify, and protect sensitive data in hybrid cloud environments, enhancing visibility and control over data assets. The DSPM platform automates data discovery and classification, continuou...
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Instacart Integrates Retail Media Targeting with TikTok Ads
Instacart has become the first retail media network to integrate directly with TikTok Ads Manager, enabling CPG brands to use Instacart's first-party data for targeting and shoppable ads within TikTok. This partnership allows brands to connect social media interactions directly to grocery purchas...
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Hitachi Vantara Names Dave Wardrop as ANZ CTO and Solutions Leader
Dave Wardrop has been appointed as the new Chief Technology Officer and Director of Solution Consulting for Australia and New Zealand at Hitachi Vantara, reporting to APAC CTO Matthew Hardman. In his role, he will lead technical sales strategy, focusing on data storage, infrastructure, and hybrid...
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Unlock AI's Full Marketing Potential with Workflow Integration
Businesses must integrate AI directly into marketing workflows to transform it from a novelty into a core component that drives efficiency, creativity, and data-informed decisions. The true value of AI emerges when it accelerates execution, minimizes manual work, and delivers actionable insights ...
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Appian and Wotton Kearney Launch AI-Powered Claims Management
Appian and Wotton Kearney have formed a strategic alliance to launch OSCAR, an AI-driven claims management platform that aims to modernize legal operations in the Asia-Pacific region by replacing manual systems with intelligent automation. The OSCAR system integrates artificial intelligence for a...
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