Topic: customer trust

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  • AI Needs Human Oversight, Says Lattice CEO
    June 6, 2025
    90%

    AI Needs Human Oversight, Says Lattice CEO

    Balancing AI innovation with human oversight is crucial for business success, as highlighted by Lattice CEO Sarah Franklin, who emphasizes keeping people central to strategy despite adopting AI tools. Businesses risk losing customer trust if they prioritize AI automation over human relationships,...

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  • Apple's First AI Siri Fell Short, Says Craig Federighi
    June 11, 2025
    75%

    Apple's First AI Siri Fell Short, Says Craig Federighi

    Apple delayed its AI-powered Siri upgrade due to inconsistent performance, as executives refused to compromise on reliability and quality standards. Releasing a subpar product would have harmed customer trust more than the delay, emphasizing Apple's priority for polished user experiences over rus...

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apples reputation (1) competitor ai features (1) Transparency in AI (1) quality control (1) human oversight (1) ai integration balance (1) ai as augmentation (1) human connection (1)
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