Topic: customer trust

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  • Apple's First AI Siri Fell Short, Says Craig Federighi
    June 11, 2025

    Apple's First AI Siri Fell Short, Says Craig Federighi

    Apple delayed its AI-powered Siri upgrade due to inconsistent performance, as executives refused to compromise on reliability and quality standards. Releasing a subpar product would have harmed customer trust more than the delay, emphasizing Apple's priority for polished user experiences over rus...

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  • AI Needs Human Oversight, Says Lattice CEO
    June 6, 2025

    AI Needs Human Oversight, Says Lattice CEO

    Balancing AI innovation with human oversight is crucial for business success, as highlighted by Lattice CEO Sarah Franklin, who emphasizes keeping people central to strategy despite adopting AI tools. Businesses risk losing customer trust if they prioritize AI automation over human relationships,...

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Related Topics

apples reputation (1) Transparency in AI (1) competitor ai features (1) human oversight (1) quality control (1) ai integration balance (1) ai as augmentation (1) human connection (1)
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