Salesforce staff puzzled by promotion of competitor within Slack
▼ Summary
– Anthropic launched Claude Tag, an AI product that functions as a persistent teammate within Slack channels.
– Some Salesforce employees were confused by the launch, as Salesforce owns Slack.
– Salesforce promoted Claude Tag on social media despite the product competing directly with its own Slackbot and Agentforce platform.
When Anthropic unveiled Claude Tag this Tuesday, a high-profile AI tool designed to function as an always-on teammate inside Slack channels, it sparked confusion among some employees at Salesforce, the company that owns Slack. According to a report from The Information, Salesforce actively promoted Anthropic’s new product across social media, even though it directly competes with its own Slackbot and Agentforce platform. This internal tension highlights a growing friction between fostering a vibrant partner ecosystem and protecting proprietary product lines. For Salesforce staff, seeing a rival’s AI assistant get the company’s official social media push felt like a mixed signal, especially as the battle for dominance in AI-powered workplace tools intensifies.
(Source: The Next Web)
