Fastly Named Gartner Customers’ Choice for 7th Year in Web Security
▼ Summary
– Fastly has been named the 2025 Gartner Peer Insights Customers’ Choice for Cloud Web Application and API Protection (WAAP), marking its seventh consecutive year as the only vendor to receive this recognition.
– The company received an overall high rating of 4.8 out of 5 stars from 130 verified reviews by enterprise IT professionals as of July 31, 2025.
– Customer reviews highlighted Fastly’s reliable partnership, evolving product capabilities, and effective solutions for security challenges, including bot management and API protection.
– Gartner defines Cloud WAAP as a security solution that includes web application firewalls, DDoS mitigation, API attack protection, and bot traffic management as its core capabilities.
– The Gartner Peer Insights Customers’ Choice distinction is based on factors like review volume, user willingness to recommend, and market coverage, with Fastly meeting or exceeding the market average in these areas.
For the seventh year running, Fastly has secured the Gartner Peer Insights Customers’ Choice distinction for Cloud Web Application and API Protection (WAAP), reinforcing its position as a trusted provider in the web security arena. This sustained recognition, awarded for 2025, is based on extensive feedback from enterprise IT professionals who rely on Fastly’s security solutions in their daily operations.
The Gartner Peer Insights platform serves as a comprehensive repository for authentic user feedback, including detailed reviews, ratings, and survey data submitted by technology implementers. Fastly’s Web Application Firewall earned a stellar overall rating of 4.8 out of 5 stars, a score derived from 130 verified reviews submitted by the July 31, 2025, deadline. This high level of customer satisfaction was a decisive factor in the company achieving this year’s honor.
Feedback from industry professionals highlights the consistent value they find in the partnership. A Technology Director within the media sector noted, “Fastly has been a long-term, reliable partner to our firm and has been evolving the product to solve our emerging challenges. Working with the Fastly team has always been a pleasure and their technology offering is top shelf, making our teams more productive and providing capabilities for our systems that enable us to provide a seamless experience to our customers.”
Echoing this sentiment, a Senior Director of Security in the software industry commented, “The Fastly team is committed to the delivery of excellent products and services. They address real-world challenges in a simplified but sophisticated fashion – offering easy to use platforms to tackle some of the most complex security challenges. The Fastly sales and support teams bring to the table experts who take time to understand each customers’ unique set of challenges and find fast and robust solutions to help them through any situation encountered. Fastly exemplifies the true definition of being a technology partner you can count on.”
A Director of Software Engineering from the retail industry added, “We have a strong relationship with the Fastly team that helped to set up and enhance our defences. Our ecomm platform is heavily targeted by bots and using the Next-Gen WAF gives us ways to react quickly and protect the back end services.”
Kim Ogletree, Chief Customer Officer at Fastly, responded to the achievement, stating, “We continue to be inspired by the positive feedback our customers share about how effectively Fastly’s Next-Gen WAF advances their security initiatives. Earning this recognition from our customers for seven consecutive years is an honour as we continue innovating our WAAP portfolio, including DDoS and large-scale attack mitigation, (AI) Bot Management, API security and protection, account takeover prevention using unique deception techniques within our Next-Gen WAF, and shared threat intelligence through our Network Learning Exchange.”
Gartner defines the Cloud WAAP market as a category of security solutions specifically engineered to protect web applications and APIs from a wide array of attacks, regardless of their hosting environment. These services typically consolidate several critical security modules into one offering. The core capabilities that define a cloud WAAP solution are a web application firewall (WAF), distributed denial-of-service (DDoS) mitigation, advanced API attack protection, and automated bot traffic management.
The evaluation process for the Customers’ Choice designation is rigorous. During the 18-month period concluding on July 31, 2025, the Gartner Peer Insights platform for Cloud WAAP accumulated 1,238 reviews. A vendor’s placement is determined by its User Interest and Adoption score, which equally weighs three critical factors: the volume of reviews, the user’s willingness to recommend the product, and the diversity of the review base across different industries, company sizes, and geographic regions. To be considered for the Customers’ Choice award, a vendor must meet or surpass the market average in this composite score and be positioned in the upper-right quadrant of the analysis. The Overall Experience score further refines this by averaging the overall rating with sub-ratings for “Capabilities” and “Support/Delivery.”
To explore the capabilities of the Fastly Next-Gen WAF and the broader security suite available on the Fastly Edge Cloud Platform, further information is available online.
(Source: ITWire Australia)