Topic: customer compensation
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Host AI Data Center Hardware in Your Home?
Sunrun is launching a pilot program that pays homeowners to host small AI compute units on their property, using their existing solar and battery systems. The company plans to aggregate and sell this distributed computing capacity to AI firms, offering an alternative to building large, unpopular ...
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Coupang fined record $409 million for data breach in Korea
South Korea's data protection watchdog fined Coupang a record 624.6 billion won ($409 million) for a data breach exposing the personal data of over 37 million customers, citing inadequate security protocols like failures in authentication key management and access control. The PIPC also fined sub...
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Verizon Outage: Software Issue Disrupts Nationwide Service
A software issue caused a nationwide Verizon wireless outage, leaving customers without cellular service and phones stuck in SOS mode, though it was not a cybersecurity incident. The outage, which began midday Eastern Time, potentially compromised 911 access for some subscribers, leading official...
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Bungie Gives Free Marathon to Fans Misled by PS5 Store Error
Bungie is granting free full access to the base game of Marathon to players who purchased a misleading Deluxe Edition upgrade for $14.99 on the PlayStation Store during a pricing error. The confusion occurred when a free trial labeled trial users as "owners" of the base game, so buying the Deluxe...
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Logitech's $100 Pop Buttons Will Stop Working on Oct. 15
Logitech will discontinue support for its Pop smart switches on October 15, 2025, rendering them non-functional and contributing to electronic waste due to planned obsolescence. The Pop switches, launched in 2016, allowed users to control smart home devices via programmable buttons and a dedicate...
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Chick-fil-A Data Breach Hits Over 13,000 Customers
A credential stuffing attack between June 17-19 compromised 13,322 Chick-fil-A One loyalty accounts, exposing personal data including names, emails, and partial payment card details. Chick-fil-A responded by logging out affected accounts, removing stored payment methods, restoring balances, and a...
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Adobe to Pay $75 Million in US Cancellation Fee Settlement
Adobe will pay a $75 million settlement to the U.S. government over allegations it made subscription cancellations difficult and hid early termination fees from customers. The company also agreed to provide $75 million in free services to affected customers, while denying any legal wrongdoing and...
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YouTube TV vs. Disney & ESPN: Blackout Update
A programming blackout on YouTube TV has removed Disney-owned channels like ESPN and ABC due to a failed distribution agreement between Google and Disney. Google accuses Disney of pushing for a price increase to steer customers to its own services, while Disney claims Google is demanding unfairly...
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DoorDash Bans Driver for Alleged AI-Powered Delivery Scam
A sophisticated delivery fraud incident in Austin involved a driver using an AI-generated photo to falsely mark an order as delivered, sparking concerns about security in the gig economy. The customer's social media post revealed the scam's telltale signs and indicated it was not isolated, with a...
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Sky Live Shuts Down in December: Refunds & Free Subscriptions Offered
Sky Live camera will stop working on December 4, 2025, and all customers will receive a full refund for their purchase, regardless of payment method. The camera, launched in 2023, offered features like fitness coaching and gaming but was limited by exclusivity to Sky Glass, leading to low adoptio...
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