Topic: trust gaps

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January 17, 2026
Rented Accounts: Who's Really Behind Your Gig Platform Job?
Fraud is a pervasive issue in the gig economy, with over a third of workers reporting being defrauded by customers through tactics like payment disputes and tip baiting, leading to calls for stronger platform intervention. A significant security challenge arises from the normalization of risky pr...
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June 9, 2025
AI Spots Customer Hesitation & Boosts Sales
Google’s recent case study on Lululemon shows how the activewear brand used AI to address hesitation at scale. Microsoft’s Conversational AI In ActionMicrosoft’s data shows the power of AI in addressing customer hesitation in real-time. Here’s 10% off.”Smart recommendations based on similar customer patterns, e.g., Read three CRM blog posts? Test dynamic ad content and AI-generated social copy variations. AI gives us the power to see hesitation in real ...
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