Topic: shopping behavior
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AI's Rise in Shopping, But Search Still Reigns
AI is now the second most influential factor in consumer purchasing decisions, only behind traditional search engines, surpassing retailer sites and personal recommendations. Nearly half of consumers frequently use AI for shopping, with 80% expecting to rely on it more due to its ability to provi...
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Amazon Prime: Add Items to Completed Orders
Amazon Prime's new "Add to Delivery" feature allows US Prime members to include additional items with confirmed shipments before they leave the warehouse, avoiding separate shipping fees. The feature is accessible via Amazon's mobile app and website, displaying a blue "Add to delivery" button for...
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AI Shopping Assistants: 60% of Consumers Plan to Adopt in 2024
The retail sector is rapidly adopting AI shopping assistants, with 60% of consumers planning to use them within the next year, changing how products are discovered and purchased. Retailers face both opportunities and risks, as AI systems may shift loyalty from brands to algorithmic logic, with su...
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