Topic: mistake recovery

  • Sophie Fell: Why Double-Checking Campaign Settings Is Crucial

    Sophie Fell: Why Double-Checking Campaign Settings Is Crucial

    A PPC campaign was mistakenly launched with worldwide targeting instead of a specific service area, generating 1,500 unusable leads and highlighting the critical need for meticulous pre- and post-launch audits of settings. The error was managed by immediately pausing the campaign, transparently a...

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  • Ayisha Yousef: Lessons Learned from Black Friday Fails

    Ayisha Yousef: Lessons Learned from Black Friday Fails

    A misinterpreted directive to remove ad scheduling restrictions led to the complete shutdown of key campaigns during Black Friday, causing a significant advertising disruption. Ayisha took full accountability for the error, fostering psychological safety within her team and emphasizing transparen...

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