Topic: guest experience
-
Mews Secures €255M to Boost AI in Hospitality
Mews, a leading hospitality tech platform, has secured €255 million in Series D funding, valuing the company at approximately $2.5 billion to accelerate AI and automation in the hotel industry. The investment will fund advanced automation systems to reduce manual workloads for hotel staff and str...
Read More » -
IDeaS 2026 Forecast: AI, Unified Strategies & Workforce Trends
IDeaS's 2026 hospitality tech report emphasizes the need for technology simplification and integration, as only 54% of hoteliers currently use integrated tools, highlighting a critical gap. Artificial intelligence is set to transform operations, with 89% of hoteliers planning new AI applications ...
Read More » -
AI-Powered Guest Experience Launches Across Hotel Group
A major hotel group is implementing an advanced AI platform to transform guest interactions and daily operations, starting with a full rollout after a successful trial in Dubai. Guests will use an AI-driven concierge service via smartphones for tasks like ordering room service and booking tours, ...
Read More »