Topic: guest experience

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  • IDeaS 2026 Forecast: AI, Unified Strategies & Workforce Trends
    October 21, 2025

    IDeaS 2026 Forecast: AI, Unified Strategies & Workforce Trends

    IDeaS's 2026 hospitality tech report emphasizes the need for technology simplification and integration, as only 54% of hoteliers currently use integrated tools, highlighting a critical gap. Artificial intelligence is set to transform operations, with 89% of hoteliers planning new AI applications ...

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  • AI-Powered Guest Experience Launches Across Hotel Group
    October 15, 2025

    AI-Powered Guest Experience Launches Across Hotel Group

    A major hotel group is implementing an advanced AI platform to transform guest interactions and daily operations, starting with a full rollout after a successful trial in Dubai. Guests will use an AI-driven concierge service via smartphones for tasks like ordering room service and booking tours, ...

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Related Topics

Digital Transformation (281) ai applications (41) ai technology (39) task automation (34) Multilingual Support (28) operational resilience (18) real-time data (16) asset management (10)