Topic: employee experience
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AI Boosts Productivity, Frees Tech Teams for Strategy
AI is automating routine tasks, allowing skilled professionals to focus on strategic initiatives and delivering measurable returns, reshaping the role of tech professionals in organizations. Implementation of AI has led to a 98% positive ROI for technology teams, with key benefits including enhan...
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Infoblox Taps Justin Kappers as CIO to Accelerate AI and Growth
Infoblox has appointed Justin Kappers as its new CIO to drive growth through advanced technology, scaling infrastructure, and implementing AI-driven processes. Kappers brings over 20 years of leadership experience from NetApp and Broadcom, where he focused on modernizing systems and applying auto...
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Dayforce and Microsoft Boost HCM With AI-Powered Workflows
Dayforce and Microsoft have deepened their partnership to embed AI-powered agents into the Dayforce platform, using Microsoft Copilot Studio to streamline HR, payroll, and business operations within a unified system built on Microsoft technologies. The integration addresses challenges of fragment...
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IFS Loops: Deploy Agentic AI Digital Workers to Accelerate Operations
IFS has expanded its Loops platform with 10 Digital Workers featuring 50 agentic skills to automate operational tasks, with plans to reach 100 skills by December 2025 across various industries. These Digital Workers handle complex workflows autonomously, integrating with enterprise systems to pro...
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Qualtrics Taps New APJ Leader to Drive AI Growth
Qualtrics has appointed Raen Lim as Managing Director for APJ to accelerate AI solution adoption, leveraging her over 20 years of leadership experience in technology firms to drive regional growth and enhance customer and employee experiences. Lim's background includes senior roles at companies l...
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Atturra & Australian Payroll Association Team Up for Compliance & Employee Experience
Atturra has partnered with the Australian Payroll Association to provide enhanced payroll and HR solutions, focusing on compliance with Australia's complex awards legislation and improving employee experience. The collaboration addresses the increasing complexity of Australia's industrial relatio...
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Is Your CX Strategy Failing? 10 Warning Signs & Fixes
Many customer experience initiatives fail by asking safe, analytical questions that avoid confronting deeper organizational issues like power structures and incentives, creating a disconnect between leadership rhetoric and customer reality. Common unproductive questions, such as focusing on metri...
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Kytec Rebrands for the AI Era
Kytec has rebranded to focus on providing AI-driven managed services for small and medium-sized businesses (SMBs), emphasizing agility, innovation, and collaborative partnerships. The company offers tailored managed services to help SMBs reduce costs, mitigate risks, and optimize operations by in...
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Humanforce Names Aaron Thorne Chief Sales Officer to Boost Global Frontline Growth
Humanforce has appointed Aaron Thorne as its new Chief Sales Officer to drive international growth and expand market reach in frontline industries like aged care, retail, and hospitality. Thorne brings extensive leadership experience from his role at UKG, where he expanded operations and champion...
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2025 Business Travel Boom Demands Tighter Expense Control
Australian business travel surged in early 2025, with outbound volumes rising 12.4% year-on-year, indicating a strong return to global engagement. The United States is the top destination for Australian business travelers, followed by Singapore and India, reflecting key commercial ties and divers...
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3 Realistic AI Strategies Your Business Can Implement Now
Companies should focus AI implementation on strategic advantages that align with core business objectives to drive measurable improvements in customer engagement, product innovation, and operational efficiency. Pandora applies AI to enhance customer service by developing advanced chatbots aimed a...
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