Topic: Conversational AI

  • Rising AI Chatbots Face Consumer Skepticism

    Rising AI Chatbots Face Consumer Skepticism

    Businesses are rapidly adopting conversational AI, with 63% in advanced development stages and 85% of consumers having used AI agents, but a significant gap exists between business confidence (90%) and actual consumer satisfaction (59%). Consumer satisfaction with AI interactions is improving, ri...

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  • YouTube's AI Chat Feature Now Available on TV

    YouTube's AI Chat Feature Now Available on TV

    YouTube has expanded its AI chat feature to smart TVs and other large screens, allowing viewers to ask questions about content without pausing the video, marking a shift in interactive viewing. The feature, currently in limited rollout, provides instant answers via an on-screen "Ask" button or vo...

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  • Amazon's Alexa+ Brings AI Conversations to Ring Doorbells

    Amazon's Alexa+ Brings AI Conversations to Ring Doorbells

    Amazon's Alexa+ introduces a conversational AI feature for Ring doorbells called Greetings, which uses visual cues to autonomously interact with visitors, handling deliveries and unsolicited visits without homeowner intervention. The technology relies on visual descriptors like clothing and items...

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  • Is ChatGPT Worth Super Bowl Ad Money?

    Is ChatGPT Worth Super Bowl Ad Money?

    OpenAI is launching a premium ChatGPT advertising model, charging up to $1 million upfront on a cost-per-view basis to address its high operational costs. This strategy leverages the "intent economy," where ads appear after a user's needs are fully articulated in conversation, promising a more in...

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  • ChatGPT Now Edits Photos and PDFs for Free With Adobe

    ChatGPT Now Edits Photos and PDFs for Free With Adobe

    ChatGPT now integrates Adobe Photoshop, Acrobat, and Express, allowing users to edit photos, manipulate PDFs, and generate designs directly through text commands within the chat interface. The tools offer substantial capabilities like applying filters, editing PDFs, and creating graphics, but the...

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  • Gemini Arrives on Android Auto Worldwide

    Gemini Arrives on Android Auto Worldwide

    Google is replacing Google Assistant with its advanced Gemini AI on Android Auto worldwide, enabling more natural voice commands for navigation, messaging, and entertainment while driving. Gemini enhances interactions by allowing detailed queries, such as finding nearby restaurants with specific ...

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  • Jack & Jill Secures $20M to Power AI-Powered Job Search

    Jack & Jill Secures $20M to Power AI-Powered Job Search

    The current online job market is inefficient, with job seekers struggling to stand out and employers overwhelmed by irrelevant applications, leading to a low signal-to-noise ratio. Jack & Jill, a new platform founded by Matt Wilson, uses conversational AI to transform hiring by creating detailed ...

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  • Google Gemini Enterprise: AI for Business Productivity

    Google Gemini Enterprise: AI for Business Productivity

    Google has launched Gemini Enterprise, a new AI platform designed to boost workplace productivity and compete with rivals like Microsoft and OpenAI by integrating with existing company data and applications. The platform features multimodal AI capabilities, pre-built agents for common tasks, and ...

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  • ChatGPT Ads: Merging SEO and Paid Media

    ChatGPT Ads: Merging SEO and Paid Media

    ChatGPT ads represent a pivotal shift, merging SEO and paid media into a unified strategy centered on conversational intent, moving the battleground from search results pages to user prompts. This evolution changes the core unit of strategy from keywords to intent-rich prompts, demanding new tact...

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  • Google AI Overviews Now Launch Direct AI Chats

    Google AI Overviews Now Launch Direct AI Chats

    Google has upgraded its search engine to allow direct conversational chat with its AI from search results, using the more advanced Gemini 3 model for higher-quality AI Overviews. The update aims to transform search into an interactive assistant that handles complex inquiries through a continuous,...

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  • Healthify's AI Assistant Ria Now Features Real-Time Conversations

    Healthify's AI Assistant Ria Now Features Real-Time Conversations

    Health tracking is evolving from simple data logging to real-time, conversational AI guidance, using both device data and natural dialogue to support nutrition, exercise, and wellness. Healthify's upgraded AI assistant, Ria, enables live voice conversations and camera-based food logging, aggregat...

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  • Salesforce embeds AI agents in Slack for marketing teams

    Salesforce embeds AI agents in Slack for marketing teams

    Salesforce has launched Agentforce 360, an AI-driven platform that integrates virtual agents into its ecosystem, focusing on Slack to automate tasks and unify data, team members, and AI within a trusted environment. Slack is positioned as the central workspace for interacting with AI agents, offe...

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  • AI to Resolve Half of Service Calls Within 2 Years, Survey Finds

    AI to Resolve Half of Service Calls Within 2 Years, Survey Finds

    Artificial intelligence is projected to handle half of all customer service inquiries within two years, driven by the need for efficiency, cost reduction, and improved user experiences. Despite benefits like reduced costs and faster resolutions, AI adoption faces challenges including security con...

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  • OpenAI Tests Ads in ChatGPT: What It Means for Users

    OpenAI Tests Ads in ChatGPT: What It Means for Users

    OpenAI has launched a limited test of advertising within ChatGPT, placing sponsored messages in a dedicated area below the chat to maintain a distinction from AI responses. The ads are shown to free and ChatGPT Go users, are matched to conversation topics for relevance, and come with user control...

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  • Alexa's 'Teenage Girl' Voice Is Terrifying Users

    Alexa's 'Teenage Girl' Voice Is Terrifying Users

    Amazon's Alexa+ update automatically installed a new, overly enthusiastic "teenage girl" voice without user consent, sparking widespread user complaints. The AI has become excessively chatty and intrusive, offering unsolicited commentary and misinterpreting casual conversation as commands, which ...

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  • Google and Mercedes Unveil In-Car Gemini AI Capabilities

    Google and Mercedes Unveil In-Car Gemini AI Capabilities

    Google and Mercedes-Benz are partnering to integrate Gemini AI into vehicle infotainment systems, enhancing driver interaction with conversational assistance beyond basic voice commands. The Gemini-powered MBUX Virtual Assistant understands context and handles follow-up questions naturally, allow...

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  • YouTube Music Tests AI Radio Hosts for Trivia & Commentary

    YouTube Music Tests AI Radio Hosts for Trivia & Commentary

    YouTube Music is testing AI hosts that provide trivia and commentary about the music you're playing, aiming to create a more engaging listening experience. This feature builds on similar AI initiatives like Spotify's DJ and is being tested through YouTube Labs, initially available to a limited U....

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  • Transform Social Listening into Audience Connection

    Transform Social Listening into Audience Connection

    The true value of social listening lies in actively using audience insights to inform timely decisions and content, transforming brands from passive observers into engaged participants. A key challenge is overcoming organizational silos and reactive data cycles to ensure insights reach all releva...

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  • Google AI Search Could Become Your Default "Very Soon"

    Google AI Search Could Become Your Default "Very Soon"

    Google is making AI Mode the default search experience globally, shifting from traditional links to AI-driven, conversational answers. The AI Mode feature, accessible via google.com/ai, provides synthesized responses using a "query fan-out" method for complex queries and supports multimodal input...

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  • Apple's Gemini-Powered Siri to Reportedly Debut in February

    Apple's Gemini-Powered Siri to Reportedly Debut in February

    A Gemini-powered version of Siri is expected to be announced in February, focusing on analyzing on-screen content and completing multi-step tasks. A more substantial overhaul is planned for June, aiming to make Siri more conversational and potentially using Google's cloud infrastructure. This AI ...

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  • Adapting to AI-First Search: From Searching to Delegating

    Adapting to AI-First Search: From Searching to Delegating

    AI-powered search tools are shifting discovery from user-driven queries to intelligent delegation, delivering summarized answers that reduce click-through traffic to traditional websites. This transformation changes user behavior, moving effort from sifting results to crafting detailed queries, a...

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  • Report: 7 New Features Coming to Google Gemini-Powered Siri

    Report: 7 New Features Coming to Google Gemini-Powered Siri

    Google's Gemini AI will power a major Siri upgrade, enabling more natural interactions and new features, with initial enhancements arriving this spring. The enhanced Siri will handle complex questions conversationally, tell stories, offer emotional support, and assist with practical tasks like tr...

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  • Amazon Ads Launches AI Tool for Professional-Quality Ads

    Amazon Ads Launches AI Tool for Professional-Quality Ads

    Amazon Ads has introduced an AI-powered tool in Creative Studio that enables advertisers to create professional-quality ads in hours instead of weeks, making high-end ad production accessible and cost-free. The tool uses Amazon's retail insights and shopper data to generate ideas, storyboards, vi...

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  • The Future of Search Engines: Perplexity, You.com, Arc, and SearchGPT

    The Future of Search Engines: Perplexity, You.com, Arc, and SearchGPT

    Search engines are transforming. The next wave of AI-powered platforms goes beyond simple links, aiming to create a more interactive, personalized, and accurate search experience. Here’s a look at some…

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  • PraxisPro Secures $6M Seed Funding to Train Medical Sales Teams

    PraxisPro Secures $6M Seed Funding to Train Medical Sales Teams

    PraxisPro, an AI-powered sales coaching platform for life sciences, has secured $6 million in seed funding to transform how sales representatives are trained for critical client interactions with healthcare providers. The platform uses specialized small language models to simulate realistic conve...

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  • The Future of PPC: AI, Visuals, and New Ad Formats

    The Future of PPC: AI, Visuals, and New Ad Formats

    The PPC landscape is evolving beyond text ads, demanding a strategic blend of human creativity and AI automation to succeed across diverse new formats like interactive showrooms and integrated gaming ads. Visual content is now essential at every marketing stage, with AI platforms requiring a rich...

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  • Razer CEO's AI Interview Sparks Backlash

    Razer CEO's AI Interview Sparks Backlash

    Razer's CEO faced criticism for presenting flashy AI concepts like the "Ava" hologram without clear development plans, raising doubts about their viability as real products. The company's partnership with the problematic Grok AI platform and vague responses to safety concerns highlighted a discon...

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  • Google Assistant Out, Gemini Takes Over Maps

    Google Assistant Out, Gemini Takes Over Maps

    Google is replacing its Assistant with the more advanced Gemini AI in Maps, starting a gradual rollout that will enhance navigation and local discovery features. Gemini offers superior conversational abilities, handling complex, multi-part requests to provide contextual and detailed recommendatio...

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  • Google Search Now Powered by Upgraded Gemini AI

    Google Search Now Powered by Upgraded Gemini AI

    Google has integrated its advanced Gemini 2.5 Flash Native Audio model to make voice search more conversational and responsive, delivering expressive, real-time spoken answers. A key new feature is seamless live speech-to-speech translation, which facilitates natural, real-time conversations betw...

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  • Google Tests AI Mode Switch in Search Results

    Google Tests AI Mode Switch in Search Results

    Google is testing a new "AI Mode" in mobile search, allowing users to click "Show more" to enter a conversational interface for deeper exploration without leaving Google's platform. This development, officially confirmed by Google, represents a significant shift that could reduce user clicks to e...

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  • OpenAI Launches Impression-Based Ads for ChatGPT

    OpenAI Launches Impression-Based Ads for ChatGPT

    OpenAI is introducing impression-based ads in ChatGPT, starting with limited tests for select advertisers using a pay-per-impression model to create a predictable revenue stream. Ads will appear for free and ChatGPT Go users but not for Plus, Pro, or Enterprise subscribers, and will be minimally ...

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  • Marketers vs. Consumers: The AI Perception Gap

    Marketers vs. Consumers: The AI Perception Gap

    A major perception gap exists between marketers (86% positive) and consumers (35% positive) regarding AI's role in improving customer experience, threatening consumer trust. Marketers overestimate consumer reliance on AI for important decisions (49% believe vs. 30% actual confidence), highlightin...

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  • OpenAI Tests Ads in ChatGPT: What It Means for Users

    OpenAI Tests Ads in ChatGPT: What It Means for Users

    OpenAI is testing sponsored ads within ChatGPT for free and lower-cost users, integrating them in a non-disruptive, clearly marked area to begin monetizing the platform. The ads are contextually matched to conversation topics and user history for personalization, but advertisers cannot access pri...

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  • Gemini Arrives on Google TV Streamer This Winter

    Gemini Arrives on Google TV Streamer This Winter

    Google's Gemini voice assistant is expanding to Google TV Streamer, Walmart onn. 4K Pro, and 2025 Hisense and TCL TV models this winter, broadening its availability beyond the initial TCL QM9K series. The assistant enables natural, conversational interactions for entertainment purposes, such as s...

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