Topic: competitive threats
-
GenAI: The Future of Customer Listening
Traditional B2B feedback methods like surveys and focus groups are still widely used but are limited in capturing the full range of customer insights, especially in a digital-first environment. Generative AI enables real-time analysis of unstructured conversational data from multiple channels, un...
Read More » -
SEO as a Key Indicator of Brand Health
Organic search data can reveal early cracks in brand trust, preference, or product satisfaction. That makes SEO data more private and potentially more honest than surveys or social media. SEO data updates all the time, which means you get a live read on how your brand is landing with users. SEO data is different. When used properly, it can surface early signs of trouble before they appear in sales, reviews, or tickets.
Read More »