Topic: cloud migration
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Brennan & NiCE Launch Advanced Cloud Contact Center Solutions
Brennan has implemented NiCE CXone Mpower, transitioning from outdated on-premises telephony to a cloud-native platform to enhance operational efficiency and customer service. The new system has delivered measurable improvements, including better platform stability, higher agent productivity, and...
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Chevron's Cloud Migration Cuts 30 Days to 1: ROI Revealed
Chevron significantly improved efficiency by moving operations to cloud-based systems, reducing processing times from 30 days to just one. The hybrid cloud approach enabled real-time data analysis and scalability while maintaining security and compliance standards. The transition supports advance...
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Nutanix on OVHcloud vs. Traditional Virtualization: Enterprise Comparison
Nutanix on OVHcloud offers a hyperconverged infrastructure that integrates storage, computing, and virtualization into a single platform, providing scalability and cloud flexibility with managed control. Traditional virtualization maximizes server utilization and reduces hardware costs but faces ...
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Interactive, Port Phillip Partner to Future-Proof Community Services
The City of Port Phillip migrated its aging IT systems from a heritage-listed building to a secure, scalable cloud environment in partnership with Interactive, ensuring uninterrupted community services. The migration overcame infrastructure limitations and included rapid troubleshooting, such as ...
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Allianz Uses AI to Predict and Prevent Incidents
Allianz Insurance Australia has adopted a data analytics platform using AI and big data to shift from traditional insurance to proactive risk management and prevention, reinforcing its brand promise of "Care You Can Count On." The company's data strategy enables personalized customer solutions an...
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TeKnowledge Launches AI-Ready Security Suite for Cyber Resilience
TeKnowledge has launched an AI-Ready Security Suite, a managed service to help large enterprises securely manage the risks associated with rapid generative AI adoption, such as prompt injection and data leakage. The suite is built on a three-pillar framework—Assess, Implement, and Optimize—that p...
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Microsoft's Entra ID Flaws: A Near-Catastrophic Security Risk
Security researcher Dirk-jan Mollema discovered two severe vulnerabilities in Microsoft’s Entra ID that could have allowed attackers to gain global administrator privileges across nearly all Azure customer environments. The flaws enabled an attacker to impersonate any user in any tenant, potentia...
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How Edwin Is Revolutionizing IT at LogicMonitor
LogicMonitor's GenAI agent Edwin significantly reduces IT incidents and alerts, as demonstrated by an 88% alert reduction and 27% fewer incidents at Chemist Warehouse within weeks of implementation. The platform's hybrid observability and local data infrastructure in Australia support compliance ...
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Prove AI's ROI: 5 Expert Tips for Your Business
Demonstrating the business value of AI is challenging but crucial for securing support, requiring a shift from technical metrics to tangible outcomes that resonate with decision-makers. Successful AI initiatives depend on starting with small experiments, modernizing data infrastructure, and makin...
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Patient Safety at Risk: The Hidden Cost of Hospital Hacks
Nearly all U.S. healthcare organizations experienced multiple cyberattacks in the past year, primarily involving ransomware, cloud account takeovers, and supply chain compromises, posing a direct threat to patient safety. These cyber incidents severely disrupt patient care, with 72% of providers ...
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97% of Firms Can't Prove AI ROI: 5 Expert Fixes
97% of organizations struggle to prove ROI from generative AI, but strategies like setting clear project boundaries and modernizing data infrastructure can help manage this challenge effectively. Securing organizational buy-in requires using business-relevant metrics, aligning stakeholders, and i...
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Secure Your Exchange Server: CISA & NSA Best Practices
A new cybersecurity framework from CISA and the NSA provides detailed steps to protect Microsoft Exchange Server installations from sophisticated threats, focusing on hybrid and on-premises environments. Key recommendations include restricting administrative access, enforcing multi-factor authent...
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The Future is Passkeys: Say Goodbye to Passwords
Passkeys are emerging as a more secure and user-friendly alternative to traditional passwords, simplifying access to online services while enhancing security. A hybrid environment of passwords and passkeys is expected to persist for years as businesses gradually update systems, with consumer adop...
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Verify Your Cloud Hosting with Google Search Console
Verifying cloud-hosted assets in Google Search Console is essential for SEO oversight, allowing monitoring of performance and access to debugging data for issues like crawling and indexing. Setting up verification involves creating a CNAME DNS record for a custom hostname (e.g., a subdomain) poin...
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