Topic: cloud migration

  • Brennan & NiCE Launch Advanced Cloud Contact Center Solutions

    Brennan & NiCE Launch Advanced Cloud Contact Center Solutions

    Brennan has implemented NiCE CXone Mpower, transitioning from outdated on-premises telephony to a cloud-native platform to enhance operational efficiency and customer service. The new system has delivered measurable improvements, including better platform stability, higher agent productivity, and...

    Read More »
  • Chevron's Cloud Migration Cuts 30 Days to 1: ROI Revealed

    Chevron's Cloud Migration Cuts 30 Days to 1: ROI Revealed

    Chevron significantly improved efficiency by moving operations to cloud-based systems, reducing processing times from 30 days to just one. The hybrid cloud approach enabled real-time data analysis and scalability while maintaining security and compliance standards. The transition supports advance...

    Read More »
  • Allianz Uses AI to Predict and Prevent Incidents

    Allianz Uses AI to Predict and Prevent Incidents

    Allianz Insurance Australia has adopted a data analytics platform using AI and big data to shift from traditional insurance to proactive risk management and prevention, reinforcing its brand promise of "Care You Can Count On." The company's data strategy enables personalized customer solutions an...

    Read More »
  • TeKnowledge Launches AI-Ready Security Suite for Cyber Resilience

    TeKnowledge Launches AI-Ready Security Suite for Cyber Resilience

    TeKnowledge has launched an AI-Ready Security Suite, a managed service to help large enterprises securely manage the risks associated with rapid generative AI adoption, such as prompt injection and data leakage. The suite is built on a three-pillar framework—Assess, Implement, and Optimize—that p...

    Read More »
  • Microsoft's Entra ID Flaws: A Near-Catastrophic Security Risk

    Microsoft's Entra ID Flaws: A Near-Catastrophic Security Risk

    Security researcher Dirk-jan Mollema discovered two severe vulnerabilities in Microsoft’s Entra ID that could have allowed attackers to gain global administrator privileges across nearly all Azure customer environments. The flaws enabled an attacker to impersonate any user in any tenant, potentia...

    Read More »
  • Prove AI's ROI: 5 Expert Tips for Your Business

    Prove AI's ROI: 5 Expert Tips for Your Business

    Demonstrating the business value of AI is challenging but crucial for securing support, requiring a shift from technical metrics to tangible outcomes that resonate with decision-makers. Successful AI initiatives depend on starting with small experiments, modernizing data infrastructure, and makin...

    Read More »
  • 97% of Firms Can't Prove AI ROI: 5 Expert Fixes

    97% of Firms Can't Prove AI ROI: 5 Expert Fixes

    97% of organizations struggle to prove ROI from generative AI, but strategies like setting clear project boundaries and modernizing data infrastructure can help manage this challenge effectively. Securing organizational buy-in requires using business-relevant metrics, aligning stakeholders, and i...

    Read More »
  • The Future is Passkeys: Say Goodbye to Passwords

    The Future is Passkeys: Say Goodbye to Passwords

    Passkeys are emerging as a more secure and user-friendly alternative to traditional passwords, simplifying access to online services while enhancing security. A hybrid environment of passwords and passkeys is expected to persist for years as businesses gradually update systems, with consumer adop...

    Read More »