Topic: authenticity demand
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Human Connection: Marketing's 2026 Advantage
While AI is revolutionizing marketing efficiency, the future competitive advantage lies in combining this technology with authentic human connection, as customers strongly prefer genuine interactions. There is a significant consumer backlash against fully automated systems, with studies showing a...
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AI Search: From Volume to Value
Digital discovery is shifting from high traffic volume to more meaningful engagement, with AI creating fewer but higher-value interactions that occur later in the customer journey and signal stronger purchase intent. AI-powered search is rapidly growing, with large language models becoming a majo...
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