Topic: authenticity demand

  • Human Connection: Marketing's 2026 Advantage

    Human Connection: Marketing's 2026 Advantage

    While AI is revolutionizing marketing efficiency, the future competitive advantage lies in combining this technology with authentic human connection, as customers strongly prefer genuine interactions. There is a significant consumer backlash against fully automated systems, with studies showing a...

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  • AI Search: From Volume to Value

    AI Search: From Volume to Value

    Digital discovery is shifting from high traffic volume to more meaningful engagement, with AI creating fewer but higher-value interactions that occur later in the customer journey and signal stronger purchase intent. AI-powered search is rapidly growing, with large language models becoming a majo...

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