Topic: analytics capabilities

Sort by: Relevance | Date
  • Brennan & NiCE Launch Advanced Cloud Contact Center Solutions
    October 18, 2025
    75%

    Brennan & NiCE Launch Advanced Cloud Contact Center Solutions

    Brennan has implemented NiCE CXone Mpower, transitioning from outdated on-premises telephony to a cloud-native platform to enhance operational efficiency and customer service. The new system has delivered measurable improvements, including better platform stability, higher agent productivity, and...

    Read More »
  • ManageEngine Unveils AI for Smarter, Safer IT at GITEX 2025
    October 3, 2025
    68%

    ManageEngine Unveils AI for Smarter, Safer IT at GITEX 2025

    ManageEngine will showcase its comprehensive IT management solutions at GITEX GLOBAL 2025 in Dubai, focusing on enhancing operational efficiency and security for businesses. Key product updates include ServiceDesk Plus Zia AI for intelligent, automated IT support and Log360's improved threat dete...

    Read More »

Related Topics

AI Integration (340) operational efficiency (108) threat detection (67) ai automation (60) Technology Innovation (55) business growth (44) partnership collaboration (38) Customer Service (28)