Switch 2 Launch Marred by Retailer Stapling Receipts to Screens
▼ Summary
– GameStop confirmed staples damaged Switch 2 consoles in isolated incidents at one store, offering replacements to affected customers.
– The issue occurred when receipts were stapled through the console’s packaging, puncturing the screen due to its placement against the box.
– Customers shared images and complaints on social media, with reports focusing on a specific GameStop store in New York.
– GameStop has confiscated staplers and stated it is investigating the matter to prevent future occurrences.
– Nintendo’s compact packaging design contributed to the vulnerability of the Switch 2 screens to staple damage.
The highly anticipated Switch 2 launch faced an unexpected setback as reports emerged of damaged consoles due to retailers stapling receipts directly through packaging. What should have been an exciting unboxing experience turned frustrating for some customers who discovered their new devices had puncture marks from careless stapling practices.
GameStop quickly addressed the situation, confirming the incidents were isolated to a single location. The company stated they’ve taken corrective action by removing staplers from the problematic store and offering replacements to affected buyers. Social media posts showed images of Switch 2 screens with visible staple holes, sparking widespread discussion among disappointed fans.
The issue appears linked to Nintendo’s packaging design, which positions the console snugly against the box’s interior. While this compact arrangement minimizes waste, it also leaves little buffer against external pressure—especially when receipts are forcefully attached with staples. Several customers reported that the fasteners pierced multiple layers, including the protective sleeve, before embedding into the display itself.
One frustrated buyer shared photos of their damaged unit online, prompting others to come forward with similar stories. Reddit threads revealed that multiple pre-orders from a New York GameStop location were affected, though it remains unclear whether this was an isolated mistake or a broader procedural oversight.
When questioned about the incident, GameStop assured customers they were investigating and would ensure proper compensation. The company’s swift response suggests they recognize the severity of the problem, particularly during such a high-profile launch. For now, shoppers are advised to inspect their purchases carefully and report any issues immediately.
While most Switch 2 owners enjoyed a smooth launch day, this unusual mishap serves as a reminder that even minor retail practices can have major consequences. Moving forward, retailers may need to reconsider how they handle packaging to prevent similar accidents with future releases.
(Source: EUROGAMER)
