Canary raises $80M Series D led by YC, Insight Partners for hotel tech
▼ Summary
– Canary raised an $80 million Series D funding round led by Brighton Park Capital, bringing its total funding to nearly $180 million.
– Founded in 2018 by Harman Singh Narula and SJ Sawhney, Canary helps hotels digitize and automate guest interactions to address evolving expectations and staffing challenges.
– Canary’s product suite covers the entire guest journey, offering mobile check-ins, AI-powered communication, and branded experiences across 20,000 hotels in 100+ countries.
– Competitors in the hotel management software space include CloudBeds and Revinate, but Canary’s fundraising was opportunistic to align with strategic partners.
– The new funding will support company growth and hiring, with a focus on enhancing personalized and meaningful travel experiences.
Canary, a leading hotel guest management platform, has secured $80 million in Series D funding to expand its innovative solutions for the hospitality industry. The investment round was spearheaded by Brighton Park Capital, with participation from prominent firms like Y Combinator, Insight Partners, and Fidelity. Since its founding in 2018 by Harman Singh Narula and SJ Sawhney, the company has now raised close to $180 million, reinforcing its position as a key player in hotel technology.
The hospitality sector faces mounting challenges, from shifting guest expectations to persistent staffing shortages. Canary’s platform addresses these pain points by digitizing and automating guest interactions, streamlining operations for hoteliers. “Hotels need smarter tools to enhance guest experiences while improving efficiency,” Singh Narula explained. The company’s suite of services covers every stage of a guest’s stay, from mobile check-ins to AI-powered communication via text, voice, or web.
What sets Canary apart is its seamless integration into a hotel’s existing brand. Guests interact with customized, hotel-branded interfaces without realizing the technology behind the scenes. “If you’ve stayed at a major hotel chain recently, chances are you’ve used Canary,” Singh Narula noted. The platform now serves 20,000 hotels across 100+ countries, including high-profile clients like Rosewood, Marriott, Best Western, and Wyndham.
Despite competition from rivals like CloudBeds and Revinate, Canary’s latest funding round underscores investor confidence in its growth trajectory. Singh Narula described the raise as opportunistic, driven by alignment with partners who share the company’s vision. The fresh capital will fuel expansion, hiring, and further development of AI-driven solutions.
“Travel transforms how people experience the world,” Singh Narula emphasized. “Our goal is to make every stay more personal, memorable, and meaningful.” With this latest injection of funds, Canary is poised to redefine hospitality technology, helping hotels navigate an increasingly digital landscape while delivering exceptional guest experiences.
(Source: TechCrunch)
