Topic: wireless service
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Visible Now Offers Outage Credits to Customers
Visible Wireless is issuing a $5 bill credit to customers as compensation for a recent network outage, mirroring a larger credit offered by its parent company, Verizon. The credit was communicated via an in-app apology, but some users reported needing to contact support to receive it, indicating ...
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Verizon Outage: Software Issue Disrupts Nationwide Service
A software issue caused a nationwide Verizon wireless outage, leaving customers without cellular service and phones stuck in SOS mode, though it was not a cybersecurity incident. The outage, which began midday Eastern Time, potentially compromised 911 access for some subscribers, leading official...
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Verizon Offers $20 California Broadband to Secure Merger Approval
Verizon has committed to offering two $20-per-month broadband plans for low-income households in California as part of its acquisition of Frontier Communications. The plans include fiber internet at 300Mbps and fixed wireless at 100Mbps, with rates locked for ten years and speed improvements plan...
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