Topic: ucaas ccaas integration

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  • 8x8's Vision: How AI is Revolutionizing Customer Experience
    June 19, 2025
    90%

    8x8's Vision: How AI is Revolutionizing Customer Experience

    AI is transforming customer experience by serving as the foundation of modern engagement strategies, not just a standalone feature, with significant growth in AI-powered interactions (84% increase). 8x8 has evolved into a communications intelligence platform, integrating AI tools like Journey IQ ...

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Related Topics

Strategic Partnerships (1) ai-enabled communications platform (1) ai-powered cx interactions (1) journey iq ai orchestrator (1) back-office integration cx (1) customer experience transformation (1)
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