Topic: potential ipo

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  • Klarna CEO: VIP Customers to Get Human Support
    June 4, 2025
    65%

    Klarna CEO: VIP Customers to Get Human Support

    Klarna's CEO announced plans to offer premium human customer support alongside AI automation, positioning human interaction as a VIP service while automating routine tasks. AI implementation reduced Klarna's workforce by 2,500 employees over two years, cutting costs but reinvesting savings into e...

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  • Qonto Hits 600K Customers, Applies for Banking License in France
    July 3, 2025
    50%

    Qonto Hits 600K Customers, Applies for Banking License in France

    Qonto, a French fintech, has reached 600,000 customers in Europe and is applying for a full banking license in France to expand its services beyond its current payment institution license. Securing a banking license would enable Qonto to offer loans, savings, and investment products, addressing c...

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investment ai risk management (1) ai implementation customer support (1) workforce reduction reinvestment (1) premium human customer service (1) engineering roles hybrid skill sets (1) ai financial fraud digital safeguards (1) internal systems consolidation ai (1) ceos personal views eu uk (1)
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