Topic: platform ecosystem
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Airbnb's AI Now Handles a Third of US and Canada Customer Support
Airbnb's AI system now handles about one-third of customer service inquiries in the US and Canada, with a goal to manage over 30% of global support tickets within a year as part of its AI-native platform vision. CEO Brian Chesky stated the AI reduces costs and improves service quality, with the c...
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Google's Nano Banana Pro Launches Next Week
Google is launching Gemini 3 and Nano Banana Pro the week of November 22, with major upgrades anticipated for visual content generation in creative applications. Nano Banana Pro will be powered by the Gemini 3 Pro model, offering superior image quality, higher resolution, and advanced features fo...
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Next Xbox to be a "very premium" high-end console, says Sarah Bond
Xbox President Sarah Bond hinted at a next-generation console being a "very premium, very high-end curated experience," suggesting a shift away from budget-friendly options like the Xbox Series S. This strategic pivot towards premium hardware comes amid player concerns over rising Game Pass price...
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Microsoft Store Now Lets Developers Publish Apps for Free
Microsoft has removed all fees for developers to publish apps on the Microsoft Store, making it free globally with just a personal account. This policy contrasts with competitors like Apple and Google, who still charge annual or one-time fees for their developer programs. The change aims to incre...
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