Topic: knowledge management
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Deta Surf: The AI Browser Meets NotebookLM
Deta Surf is a hybrid AI browser that integrates web browsing with research and knowledge management tools, allowing users to create and edit topic-specific notebooks. The platform enables users to generate summaries from web content and use open tabs as context for AI-driven queries, while also ...
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Otter.ai's CEO Aims Beyond Meeting Transcription
Otter.ai is evolving from a transcription service into a corporate knowledge hub, introducing enterprise tools that integrate meeting insights into business workflows. The platform aims to eliminate information silos by centralizing meeting data, allowing companies to scale growth and achieve bet...
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6 Essential Agentic AI Insights for Service Leaders
Agentic AI is transforming customer service by enabling systems to handle interactions autonomously, which can reduce service costs by over 20% and free human agents for complex tasks. The success of AI adoption depends on connected, trusted data, as data silos in enterprises hinder efficiency an...
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Amazon's Quick Suite: Your New AI Teammate Rivals ChatGPT
Amazon Quick Suite is an enterprise AI platform that centralizes data from various sources like Google Drive, Salesforce, and Slack, enabling users to interact with their information through natural language queries. The platform offers advanced automation features, including Quick Flows for desi...
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Transform Internal Docs into High-Converting Content
Internal documents from sales and customer success teams are a rich source of content ideas, as they address real customer questions and challenges, which can be repurposed into effective external materials like blog posts and guides. To leverage these resources, identify and adapt frequently use...
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SolarWinds: Gen AI Slashes ITSM Incident Response Time
Generative AI significantly reduces IT incident response times, with a SolarWinds study showing a 17.8% improvement in operational efficiency and nearly five hours saved per incident. Organizations using AI achieve a 30.5% performance advantage over traditional methods, translating to substantial...
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Microsoft Teams Integrates AI Agents for Smarter Collaboration
Microsoft Teams has introduced AI-powered agents, including facilitator, channel, community, and knowledge agents, to enhance collaboration across meetings, channels, and platforms like SharePoint and Viva Engage. Facilitator agents assist in meetings by drafting agendas, recording notes, managin...
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