Topic: fraud protection
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Microsoft Teams Adds Caller ID to Combat Brand Impersonation
Microsoft is launching a default-enabled feature called Brand Impersonation Protection for Teams, which scans first-time external calls for signs of impersonation and warns users before they answer. The feature, rolling out from mid-February, aims to prevent social engineering scams and data thef...
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Intent: The Real Difference Between Bots and Humans
Modern cybersecurity must shift from distinguishing human vs. automated users to identifying malicious intent behind online actions. AI-powered tools can mimic human behavior accurately, making detection reliant on analyzing behavioral patterns and underlying harmful purposes. Intent-based detect...
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Microsoft Teams now flags third-party bots in meetings
Microsoft Teams will introduce a feature in May 2026 to automatically identify and label third-party bots in the meeting lobby, requiring explicit host approval for their entry. This security measure is designed to prevent both malicious and legitimate automated participants from joining meetings...
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Eagle Eye Launches Smart Rewards for Omnichannel Retail Loyalty
Eagle Eye has launched Smart Rewards, a real-time customer engagement platform that enhances omnichannel retail loyalty by delivering targeted incentives instantly at checkout. The platform processes complex loyalty calculations in under 150 milliseconds, enabling personalized experiences across ...
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Microsoft Teams Adds Feature to Report Suspicious Calls
Microsoft Teams is launching a "Report a Call" feature in mid-March to let users directly flag suspicious voice calls, providing organizations with visibility into phishing and scam attempts. The feature will be enabled by default and accessible from call history, with reported metadata sent to t...
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