Topic: customer support
-
Meta's New AI Tools Use Your Chats to Personalize Ads
Meta has launched a free Business AI agent to help small and medium businesses automate sales support and product recommendations across its platforms, aiming to streamline the customer purchase process. Starting December 16, Meta will use conversations with its AI chatbot to personalize ads and ...
Read More » -
Discord Data Breach Exposes User Info and Photo IDs
A security breach at Discord's third-party customer support vendor exposed limited user information including email addresses and partial payment details, though Discord's own systems remained secure. The compromised data includes support ticket information such as names, usernames, and the last ...
Read More » -
OutSystems Agent Workbench Now Available for Enterprise AI
OutSystems has launched the Agent Workbench, a platform enabling businesses to create and manage intelligent AI agents for use across departments, data, and workflows, with early users reporting efficiency gains and faster AI adoption. The platform addresses key challenges in AI agent development...
Read More » -
Wave vs. QuickBooks: Which Is Best for Your Business?
Wave offers a free core accounting platform ideal for budget-conscious startups and freelancers, with costs only for payment processing or optional premium features. QuickBooks provides comprehensive paid plans starting at $30/month, targeting growing businesses with advanced tools like inventory...
Read More » -
Top 4 Platforms for Easy Online Registration
Selecting the right online registration software is critical for businesses, requiring a platform that is secure, intuitive, and cost-effective to ensure a positive experience for organizers and participants. Four standout platforms are highlighted: Regpack for its all-in-one management and high ...
Read More » -
Klaviyo Launches AI Agent to Automate Marketing Campaigns
Klaviyo introduced a Marketing Agent and made its Customer Agent generally available, aiming to create an autonomous B2C CRM that integrates data, marketing, and service to ease team workloads and enhance personalization. The Marketing Agent automates the full campaign lifecycle from a URL, gener...
Read More » -
Kingston Fuels Middle East's Digital Boom with Advanced Storage
The Middle East's digital sector, especially gaming and content creation, is growing rapidly, and Kingston Technology is providing essential high-performance storage and memory products to meet this demand. Kingston offers a range of SSDs, including portable models like the XS2000 and XS1000 for ...
Read More » -
Sierra CEO: Why the AI Boom Echoes the Dotcom Era
The current AI investment surge resembles the dot-com boom, with potential for both failures and transformative successes like Amazon or Google. Sierra, led by Bret Taylor, uses outcome-based pricing for AI customer service agents, focusing on voice interactions for natural, effective support. Ta...
Read More » -
Razer Gaming Laptops Face PR Storm Over Hardware, Software Issues
Razer Gaming Laptops, particularly the Blade 16 and recent models, are facing widespread reports of hardware malfunctions and software glitches, including unresponsive trackpads and erratic keyboard behavior. Performance issues are linked to Razer’s Synapse software, which causes frame rate drops...
Read More » -
Gemini's On-Premise Upgrade: Boost Enterprise AI & Sovereign Strategy
Google has launched Gemini on Google Distributed Cloud (GDC), offering a fully managed on-premise AI solution to help enterprises overcome data governance, compliance, and infrastructure barriers. The platform provides advanced capabilities such as language translation, real-time document analysi...
Read More » -
Anthros V2 Chair Review: Why It's Worth the High Price Tag
The Anthros V2 Chair is a top-tier ergonomic seating solution, offering advanced design and health-focused engineering for improved posture and back pain relief, despite its high price. Its unique segmented backrest and proprietary cushion technology promote spinal alignment and even weight distr...
Read More »