Topic: customer service applications
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ElevenLabs Launches AI Voice Assistants That Master Natural Conversation
ElevenLabs launched Conversational AI 2.0, a major upgrade to its AI voice platform, featuring advanced turn-taking algorithms and multilingual capabilities for more natural enterprise applications like customer service. The update includes a Retrieval-Augmented Generation (RAG) system fo...
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QwenLong-L1 Outperforms LLMs in Long-Context Reasoning
Alibaba's QwenLong-L1 framework enables large language models to analyze lengthy documents (hundreds of thousands of tokens) with high accuracy, addressing a key limitation in current AI systems. The framework uses a multi-stage reinforcement learning approach, including supervised fine-tuning an...
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