Topic: customer service applications
-
ElevenLabs Launches AI Voice Assistants That Master Natural Conversation
ElevenLabs launched **Conversational AI 2.0**, a major upgrade to its AI voice platform, featuring advanced turn-taking algorithms and multilingual capabilities for more natural enterprise applications like customer service. The update includes a **Retrieval-Augmented Generation (RAG) system** fo...
Read More » -
QwenLong-L1 Outperforms LLMs in Long-Context Reasoning
Alibaba's QwenLong-L1 framework enables large language models to analyze lengthy documents (hundreds of thousands of tokens) with high accuracy, addressing a key limitation in current AI systems. The framework uses a multi-stage reinforcement learning approach, including supervised fine-tuning an...
Read More »
