Topic: customer impact
-
Verizon Outage: Software Issue Disrupts Nationwide Service
A software issue caused a nationwide Verizon wireless outage, leaving customers without cellular service and phones stuck in SOS mode, though it was not a cybersecurity incident. The outage, which began midday Eastern Time, potentially compromised 911 access for some subscribers, leading official...
Read More » -
WestJet Data Breach Impacts 1.2 Million Travelers
WestJet experienced a data breach affecting approximately 1.2 million travelers, exposing personal details like names, addresses, and sensitive travel documents such as passports, but no payment card information was stolen. The breach resulted from hackers using social engineering to access an em...
Read More » -
Data Breach Hits 766K Car Dealership Customers
A ransomware attack on Motility Software Solutions compromised the personal data of approximately 766,000 customers, affecting dealerships that use their management systems and highlighting risks from third-party software dependencies. The breach occurred on August 19, 2025, when hackers encrypte...
Read More » -
Farmers Insurance Data Breach Exposes 1.1M After Salesforce Hack
A data breach at Farmers Insurance exposed the personal information of over 1.1 million customers due to a third-party vendor incident in May 2025. The breach involved unauthorized access to sensitive data, including names, addresses, driver's license numbers, and partial Social Security details....
Read More » -
Cloudflare Outage Disrupts Global Network Services
Cloudflare experienced a major global network outage causing widespread "internal server error" messages and connectivity issues for numerous websites and online platforms. The disruption impacted multiple major European hubs and was linked to user-reported problems with services like Spotify, Tw...
Read More » -
Prosper Data Breach Exposes 17.6 Million Accounts
Prosper, a peer-to-peer lending platform, experienced a data breach compromising the personal details of approximately 17.6 million individuals, including current customers and loan applicants. Sensitive information such as Social Security numbers, names, addresses, and financial data was exfiltr...
Read More » -
Red Hat Admits GitLab Hack, User Data Stolen
Red Hat confirmed a security breach of an internal GitLab system used by its Consulting team, initially misreported as targeting GitHub, where a cybercriminal group claimed to have stolen substantial proprietary data. The attackers, Crimson Collective, allegedly exfiltrated around 570 GB of compr...
Read More » -
Verizon Wireless Outage Disconnects Customers Across US
A major Verizon Wireless outage disrupted service for thousands of customers across the U.S. on Saturday, attributed to a software-related network problem. Outage reports peaked at over 20,000, with concentrated issues in multiple major cities, though the disruption was not universal for all subs...
Read More » -
PcComponentes Denies Data Breach Claims as Fake
PcComponentes denied a massive data breach, clarifying it was targeted by a credential stuffing attack using credentials from older, unrelated breaches, and stated its active user base is smaller than the claimed 16 million affected accounts. The company confirmed no unauthorized intrusion into i...
Read More » -
Plex Data Breach: Change Your Password Now
Plex is urging users to update their passwords after a security breach exposed encrypted passwords, email addresses, and other authentication data. Although passwords were encrypted, the company warns they could potentially be deciphered and used to access accounts, recommending a password reset ...
Read More » -
eScan Server Breach Delivers Malicious Software Update
eScan antivirus software experienced a supply chain attack where a compromised regional update server distributed a malicious file to a limited number of customers during a specific window in January 2026. The malicious update delivered a tampered component that established persistence, executed ...
Read More » -
State Hackers Infiltrated Telecom Giant Ribbon for Months
Ribbon Communications disclosed that state-sponsored hackers had unauthorized access to its systems for nearly a year, starting in December 2024, and has since removed them with law enforcement involvement. The breach affected a customer base including Fortune 500 companies and government departm...
Read More » -
Disney Channels, Including ESPN and ABC, Go Dark on YouTube TV
A major blackout on YouTube TV has removed over 20 Disney-owned channels, including ESPN and ABC, due to an unresolved dispute over distribution terms following the expiration of their carriage agreement. The conflict centers on carriage fees, with Google claiming Disney's demands would raise cus...
Read More » -
Azure Outage Ends, But Issues Remain: What Went Wrong
Microsoft Azure experienced a significant global outage on October 29, lasting about eight hours and affecting all regions due to an inadvertent configuration change in Azure Front Door. The disruption impacted numerous services including Microsoft 365, Teams, and Xbox Live, as well as enterprise...
Read More » -
The Hidden Impact of the AWS Outage
A widespread AWS outage originating from the US-EAST-1 data center disrupted global services, including communications, finance, and healthcare, due to issues with DynamoDB APIs. The outage lasted over 15 hours, affecting 141 AWS services and highlighting the vulnerability of interconnected cloud...
Read More » -
Adobe Buys Semrush in $1.9 Billion Cash Deal
Adobe is acquiring Semrush for $1.9 billion, integrating its SEO and AI-driven visibility tools into Adobe's Digital Experience portfolio to enhance search marketing capabilities. The acquisition, expected to finalize in the first half of 2026, will undergo regulatory review and aims to address t...
Read More » -
SonicWall Cloud Backup Service Breach: What You Need to Know
SonicWall experienced a security breach affecting 5% of its firewall installations, where unauthorized access to cloud backup files exposed sensitive details like serial numbers. The breach resulted from brute force attacks, not ransomware, and there is no evidence of public data leakage, but aff...
Read More » -
Why It's So Hard to Break Up With Google
Google is defending its integrated ad technology business in court, arguing that a government-ordered breakup would be as complex as a mission to Mars and could harm customers and employees. The Justice Department contends that forcing Google to sell parts of its ad tech operations is necessary t...
Read More » -
CD Projekt Co-Founder Acquires GOG From Steam
CD Projekt has sold its GOG storefront for approximately $25 million to co-founder Michał Kiciński, allowing the studio to focus entirely on its game development pipeline. GOG, known for its DRM-free philosophy and curated catalog, will maintain its core features, including customer libraries and...
Read More » -
Cisco Customers Vulnerable to New Chinese Hacking Campaign
A Chinese state-sponsored hacking campaign is exploiting a critical zero-day vulnerability (CVE-2025-20393) in Cisco's Secure Email Gateway and Web Manager software, primarily targeting systems in India, Thailand, and the United States. The attack surface is limited to hundreds of systems, as exp...
Read More » -
Bending Spoons Acquires AOL in Surprise Move
Bending Spoons is acquiring AOL from Yahoo, funded by a $2.8 billion debt arrangement, adding it to a portfolio that includes Evernote and MeetUp. AOL has a history of ownership changes, including mergers with Time Warner and Verizon, and was most recently part of Yahoo after a $5 billion sale to...
Read More » -
Nintendo Responds to Alleged Data Breach Claims
Nintendo has addressed concerns about a potential security breach, clarifying that the incident appears limited and reassuring users about their data security. The breach reportedly affected external servers for website content, with no evidence of customer data compromise or deeper system intrus...
Read More » -
Urgent: Active Attacks Target Unpatched Gladinet Flaw (CVE-2025-11371)
A critical unauthenticated Local File Inclusion vulnerability (CVE-2025-11371) is actively being exploited, allowing attackers to remotely access any file on systems using Gladinet's CentreStack and Triofox platforms without credentials. Security researchers at Huntress confirmed real-world attac...
Read More » -
Ford, GM Buy Their Own EVs to Save $7500 Tax Credit
Ford and General Motors are implementing temporary leasing programs through their financing divisions to preserve the $7,500 EV tax credit for consumers after its official expiration. The strategy involves Ford Credit and GM Financial purchasing vehicles from dealers before the deadline and leasi...
Read More » -
Waymo Robotaxis Halted in San Francisco Blackout
A major power outage in San Francisco forced Waymo to suspend its autonomous ride-hailing service, stranding vehicles and revealing a critical vulnerability in robotaxi networks that depend on stable infrastructure and data connectivity. The blackout, caused by a fire at a PG&E substation, disabl...
Read More » -
Microsoft Azure Outage Exposes Cloud Vulnerability Risks
A widespread Microsoft Azure outage, affecting services like Microsoft 365 and Xbox Live, was caused by an inadvertent configuration change in the Azure Front Door content delivery network. Microsoft engineers resolved the issue by rolling back to a stable configuration, with services beginning t...
Read More » -
Eurofiber France Data Breach: Hacker Attempts to Sell Customer Info
Eurofiber France experienced a data breach when hackers exploited a security flaw in its ticket management system, compromising customer information but sparing unrelated systems like banking details. The breach affected the company's cloud division and specific sub-brands, leading to immediate s...
Read More » -
Microsoft Fixes Windows 10 Update With New Patch
Microsoft released a patch to fix a bug preventing Windows 10 devices from enrolling in the Extended Security Updates (ESU) program, ensuring uninterrupted security coverage for eligible systems. The glitch disrupted the manual enrollment process, leaving affected computers unable to receive vita...
Read More » -
Cloudflare Outage: How a Latent Bug Caused Major Internet Disruption
A major internet disruption on Tuesday impacted platforms like ChatGPT and X, stemming from a service failure at infrastructure provider Cloudflare. The outage was caused by a latent bug in Cloudflare's bot mitigation systems, triggered by a routine configuration change, and was not a cyberattack...
Read More » -
HBO Max hikes prices for third consecutive year
HBO Max is increasing prices for the third consecutive year across all subscription tiers, affecting both monthly and annual plans. Specific price hikes include the Basic with Ads plan rising by $1 to $10.99 monthly, the Standard ad-free plan increasing to $18.49, and the Premium 4K plan going up...
Read More » -
Tech Manufacturer Data I/O Struck by Ransomware Attack
Data I/O, a U.S. technology manufacturer, experienced a ransomware attack on August 16, disrupting critical operations including communications, shipping, and production. The company has partially restored some functions but has not provided a timeline for full recovery, and the attack's financia...
Read More »