Topic: customer data
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Asahi Data Breach Exposes 1.5 Million Customers
Asahi Group Holdings confirmed a September cyberattack affected about 1.9 million individuals, exposing personal details like names, addresses, and contact information, but no financial data was compromised. The Qilin ransomware group claimed responsibility, releasing stolen data samples after th...
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US Banks Rush to Assess Data Theft After Hackers Breach Fintech Firm
A cybersecurity breach at financial technology provider SitusAMC has compromised sensitive corporate data, including accounting records and legal agreements, affecting major banks like JPMorgan Chase and Citigroup. The attack, discovered on November 12, has been contained with no ransomware used,...
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Salesforce Users at Risk From Gainsight Supply Chain Attack
A cybersecurity incident involving Gainsight's Salesforce connector potentially exposed customer data, prompting Salesforce to revoke access and remove Gainsight apps from AppExchange due to unusual activity. The attack, claimed by the Scattered Spider-ShinyHunters-Lapsus$ group, may lead to a de...
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CrowdStrike Insider Leaked Data to Hackers Before Firing
CrowdStrike fired an employee for sharing confidential information with the hacking group Scattered Lapsus$ Hunters, who posted evidence of internal access on Telegram. The company denies its infrastructure was breached, attributing the incident to the insider taking and sharing screen photos, wi...
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Salesforce customer data exposed in Gainsight breach
A security breach involving Salesforce customer data occurred through applications developed by Gainsight, with Salesforce confirming the incident is under investigation but not due to a vulnerability in its own platform. The cybercriminal group ShinyHunters has claimed responsibility for the bre...
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5 Martech Truths You Can't Ignore & How to Act
Many companies struggle to define their ideal customer profile, prioritizing activation systems over genuine customer understanding and needing comprehensive analytics for actionable insights. Organizations rarely calculate ROI for marketing technology, facing accountability gaps due to cultural ...
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Amperity Launches Real-Time Customer Profiles for Instant Engagement
Amperity's Real-Time Profiles merge live customer signals with historical data to enable instant, personalized interactions across marketing and service teams. This innovation eliminates the traditional compromise between speed and data completeness by providing a continuously updated, unified cu...
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Martech, Adtech & Salestech: The Great Convergence Debate
Marketing, advertising, and sales technologies are converging into interconnected systems, moving away from operating independently to support the entire customer lifecycle. Key drivers of this integration include the demand for unified customer data profiles, the adoption of revenue operations (...
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Top 5 Small Business POS Systems for 2026
A modern POS system is essential for Australian small businesses, integrating payment processing with inventory, customer data, and sales reporting to enhance efficiency and support growth. Key benefits of a capable POS include improved speed and accuracy, streamlined inventory management, data-d...
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Loop vs Inbound Marketing: A Powerful Partnership
Loop marketing enhances inbound strategies by adding AI-driven personalization, multi-channel distribution, and real-time optimization through four continuous stages: Express, Tailor, Amplify, and Evolve. It functions as an evolution of inbound marketing, preserving core principles like customer-...
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Marketing's Next Crisis: The AI Oversight Gap
Marketing departments are rapidly adopting AI tools but face significant security risks due to inadequate governance, leading to potential data breaches and financial losses averaging millions of dollars. The use of unsanctioned "shadow AI" in marketing operations introduces vulnerabilities, comp...
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FinWise Breach: Why Encryption Is Your Final Defense
The 2024 FinWise data breach was caused by a former employee who exploited retained login credentials, accessing sensitive data for 689,000 customers undetected for over a year. The breach exposed inadequate security measures, including possible encryption failures and lack of monitoring for irre...
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17 Million Hit by Prosper Data Breach Exposing Personal Info
A data breach at Prosper exposed the personal information of about 17.6 million customers, including sensitive details like names, Social Security numbers, and government IDs. The breach was caused by unauthorized database queries, but the company quickly revoked access and reported no disruption...
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F5 Hack Puts Thousands of Networks at Imminent Risk
A sophisticated nation-state hacking group breached F5's network, exposing proprietary source code and undisclosed vulnerability data, endangering thousands of government and corporate networks that rely on BIG-IP appliances. The attackers maintained persistent access for years, gaining control o...
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Salesforce Refuses to Pay Ransom in Massive Data Breach
Salesforce has refused to pay a ransom after a data breach allegedly exposed nearly one billion customer records, emphasizing its policy against negotiating with cybercriminals despite the risk of data exposure. The attack, initiated in May, involved English-speaking operatives tricking employees...
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Dozens of organizations hit in Oracle-linked data breach
A major data breach affecting multiple organizations has been linked to security vulnerabilities in Oracle's E-Business Suite, exploited by the Russia-linked Clop ransomware gang to steal sensitive corporate data. Oracle confirmed that hackers are using a zero-day vulnerability, which can be expl...
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Hackers Extort 39 Victims With New Data Leak Site
A new cybercriminal group, Scattered Lapsus$ Hunters, is extorting nearly 40 major corporations by threatening to leak stolen data from Salesforce databases obtained through social engineering. The stolen data includes personal and contact details, sensitive information like Social Security numbe...
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Nintendo Hit by Alleged Data Breach, Hackers Claim
The hacking group Crimson Collective claims to have breached Nintendo, alleging access to internal development assets and administrative files, though these claims are currently unverified. Nintendo has not issued a public statement on the alleged breach, leaving the scope and validity unclear, i...
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Slack Launches AI Platform for Secure, Context-Aware Apps
Slack has launched a new AI platform that enables developers to build secure, context-aware applications within its ecosystem, using user-owned conversational data for personalized, intelligent interactions. The platform includes key developer resources like a real-time search API, Model Context ...
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Hackers Breach Red Hat's GitLab Repositories
The Crimson Collective cybercrime group breached Red Hat's internal GitLab repositories, stealing proprietary data from over 28,000 repositories and potentially exposing sensitive client information and internal technical assets. Stolen materials include confidential items like login credentials,...
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Frank founder gets 7 years for $175M JPMorgan Chase fraud
Charlie Javice, founder of Frank, was sentenced to seven years in prison for defrauding JPMorgan Chase into acquiring her company for $175 million based on false user data. She misrepresented Frank's user base by claiming over four million customers, while the actual number was only around 300,00...
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Oura CEO on IPO Plans and Unwavering Data Privacy
Oura Health's CEO confirmed the company is positioned for an IPO but has not set a specific timeline, prioritizing user data privacy as nonnegotiable. The company expects to achieve $1 billion in annual revenue this year, doubling its previous performance and highlighting its growth in the health...
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AI-Powered Personalization: How Top Brands Rival Netflix
Personalization has become a baseline expectation for customers, with 80% of consumers now demanding more tailored interactions than before. Advanced personalization requires leveraging unified customer data and AI to create genuinely relevant content, as seen in successful models like Netflix an...
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AI-Powered Personalization: How Brands Rival Netflix
Customer expectations have shifted, demanding genuine personalization over superficial tactics like using a first name in emails. Advanced personalization, driven by AI and unified data, is now essential, with tools like HubSpot's framework enabling tailored, real-time engagement. Effective perso...
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FinWise Data Breach Exposes 689K American First Finance Customers
A former employee of FinWise Bank accessed the personal data of approximately 689,000 American First Finance customers after their employment ended, highlighting security vulnerabilities. The breach exposed sensitive information including full names, prompting an internal investigation and the of...
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Kering Confirms Major Data Breach at Gucci and Balenciaga
Kering has confirmed a major data breach affecting customers of its luxury brands, including Gucci and Balenciaga, with unauthorized access to personal information. The compromised data includes names, contact details, and purchase history, but financial information like credit card numbers was n...
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Jaguar Land Rover Hit by Cyberattack, Customer Data Stolen
Jaguar Land Rover experienced a cybersecurity breach resulting in the theft of customer data and a complete halt in production. The attack has caused significant operational disruptions, affecting manufacturing, sales, and supply chain services like vehicle repairs. Recovery is expected to take s...
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Jaguar Cyberattack Severely Disrupts Sales and Operations
Jaguar Land Rover experienced a major cybersecurity breach that disrupted its sales and manufacturing operations globally. The company took immediate protective measures, including shutting down key systems, and is now working to restore applications with no evidence of customer data compromise. ...
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Hacker Uncovers Tesla Crash Data After Company Denied Its Existence
A hacker recovered critical crash data that Tesla had claimed did not exist in a wrongful death lawsuit, raising concerns about corporate transparency and data practices. Tesla initially stated no relevant information was available, specifically regarding the "collision snapshot" data crucial for...
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