Topic: customer data
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Frank founder gets 7 years for $175M JPMorgan Chase fraud
Charlie Javice, founder of Frank, was sentenced to seven years in prison for defrauding JPMorgan Chase into acquiring her company for $175 million based on false user data. She misrepresented Frank's user base by claiming over four million customers, while the actual number was only around 300,00...
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AI-Powered Personalization: How Brands Rival Netflix
Customer expectations have shifted, demanding genuine personalization over superficial tactics like using a first name in emails. Advanced personalization, driven by AI and unified data, is now essential, with tools like HubSpot's framework enabling tailored, real-time engagement. Effective perso...
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Kering Confirms Major Data Breach at Gucci and Balenciaga
Kering has confirmed a major data breach affecting customers of its luxury brands, including Gucci and Balenciaga, with unauthorized access to personal information. The compromised data includes names, contact details, and purchase history, but financial information like credit card numbers was n...
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AI-Powered Personalization: How Top Brands Rival Netflix
Personalization has become a baseline expectation for customers, with 80% of consumers now demanding more tailored interactions than before. Advanced personalization requires leveraging unified customer data and AI to create genuinely relevant content, as seen in successful models like Netflix an...
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FinWise Data Breach Exposes 689K American First Finance Customers
A former employee of FinWise Bank accessed the personal data of approximately 689,000 American First Finance customers after their employment ended, highlighting security vulnerabilities. The breach exposed sensitive information including full names, prompting an internal investigation and the of...
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Slack Launches AI Platform for Secure, Context-Aware Apps
Slack has launched a new AI platform that enables developers to build secure, context-aware applications within its ecosystem, using user-owned conversational data for personalized, intelligent interactions. The platform includes key developer resources like a real-time search API, Model Context ...
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Hacker Uncovers Tesla Crash Data After Company Denied Its Existence
A hacker recovered critical crash data that Tesla had claimed did not exist in a wrongful death lawsuit, raising concerns about corporate transparency and data practices. Tesla initially stated no relevant information was available, specifically regarding the "collision snapshot" data crucial for...
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Hackers Breach Red Hat's GitLab Repositories
The Crimson Collective cybercrime group breached Red Hat's internal GitLab repositories, stealing proprietary data from over 28,000 repositories and potentially exposing sensitive client information and internal technical assets. Stolen materials include confidential items like login credentials,...
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Oura CEO on IPO Plans and Unwavering Data Privacy
Oura Health's CEO confirmed the company is positioned for an IPO but has not set a specific timeline, prioritizing user data privacy as nonnegotiable. The company expects to achieve $1 billion in annual revenue this year, doubling its previous performance and highlighting its growth in the health...
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Jaguar Land Rover Hit by Cyberattack, Customer Data Stolen
Jaguar Land Rover experienced a cybersecurity breach resulting in the theft of customer data and a complete halt in production. The attack has caused significant operational disruptions, affecting manufacturing, sales, and supply chain services like vehicle repairs. Recovery is expected to take s...
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Jaguar Cyberattack Severely Disrupts Sales and Operations
Jaguar Land Rover experienced a major cybersecurity breach that disrupted its sales and manufacturing operations globally. The company took immediate protective measures, including shutting down key systems, and is now working to restore applications with no evidence of customer data compromise. ...
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