Topic: customer compensation
-
Verizon Outage: Software Issue Disrupts Nationwide Service
A software issue caused a nationwide Verizon wireless outage, leaving customers without cellular service and phones stuck in SOS mode, though it was not a cybersecurity incident. The outage, which began midday Eastern Time, potentially compromised 911 access for some subscribers, leading official...
Read More » -
Logitech's $100 Pop Buttons Will Stop Working on Oct. 15
Logitech will discontinue support for its Pop smart switches on October 15, 2025, rendering them non-functional and contributing to electronic waste due to planned obsolescence. The Pop switches, launched in 2016, allowed users to control smart home devices via programmable buttons and a dedicate...
Read More » -
YouTube TV vs. Disney & ESPN: Blackout Update
A programming blackout on YouTube TV has removed Disney-owned channels like ESPN and ABC due to a failed distribution agreement between Google and Disney. Google accuses Disney of pushing for a price increase to steer customers to its own services, while Disney claims Google is demanding unfairly...
Read More » -
DoorDash Bans Driver for Alleged AI-Powered Delivery Scam
A sophisticated delivery fraud incident in Austin involved a driver using an AI-generated photo to falsely mark an order as delivered, sparking concerns about security in the gig economy. The customer's social media post revealed the scam's telltale signs and indicated it was not isolated, with a...
Read More » -
Sky Live Shuts Down in December: Refunds & Free Subscriptions Offered
Sky Live camera will stop working on December 4, 2025, and all customers will receive a full refund for their purchase, regardless of payment method. The camera, launched in 2023, offered features like fitness coaching and gaming but was limited by exclusivity to Sky Glass, leading to low adoptio...
Read More »