Topic: crisis management
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Amanda Farley on Broken Pixels and Calm Leadership
Amanda Farley's career highlights the importance of adaptability and overcoming self-doubt, as her personal journey in art unlocked professional growth and new skills. A major campaign tracking failure led to improved data processes, underscoring that clean, reliable infrastructure is essential f...
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Ex-Microsoft Exec Used Epstein to Negotiate Exit
Newly released emails reveal former Microsoft Windows head Steven Sinofsky frequently consulted Jeffrey Epstein during his 2012 departure, sharing confidential company information and later paying him for assistance in securing a new job. The correspondence highlights critical internal problems w...
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AI Giants Clash for Reputation at Davos
The CEOs of leading AI labs engaged in a public war of words at Davos, framing their competition as a clash of philosophies over the future of AI. OpenAI's strategy was criticized by rivals for its commercial focus, while OpenAI defended its broad public access and labeled the critiques as elitis...
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3 AI Branding Blunders to Avoid in 2026
Generative AI now dictates brand discovery and perception, making active management of your digital information essential to control your public narrative and prevent outdated or third-party sources from defining it. A reactive, one-time response to a crisis is ineffective, as AI can perpetually ...
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Remove Negative Google AI Overviews: A Quick Guide
Google AI Overviews can display inaccurate information, posing significant reputation management challenges that require understanding and corrective action. These summaries aggregate data from diverse sources like the Knowledge Graph, Business Profiles, and websites, including user-generated con...
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Automation Won't Save You From Security Fundamentals
Many businesses neglect foundational security practices like consistent patching, strict access control, and diligent vendor oversight, often due to inconsistent efforts and inadequate funding. The human element is the weakest link, with employee training and awareness issues leading to vulnerabi...
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Semperis Unifies Identity Recovery for Faster Cyber Response
Semperis has launched Ready1 for Identity Crisis Management, a no-cost offering that integrates its identity recovery tools with a structured crisis management system to help businesses quickly resume operations after identity attacks. The platform provides automated features like a command-and-c...
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Digital Visibility: The Key to Building or Breaking Brand Trust
Online brand perception is now shaped by both traditional search results and generative AI platforms, directly influencing public trust and credibility. Businesses must actively manage their digital presence across these platforms to ensure accurate information and counter misinformation from ext...
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NCSC: Senior Execs Unprepared for Cyber-Attacks
UK government and security officials are urging business leaders to take immediate ownership of cybersecurity, emphasizing it is a top-level responsibility and not just a middle-management issue. Senior executives, including CEOs and board members, are ultimately accountable for leading crisis ma...
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Ayisha Yousef: Lessons Learned from Black Friday Fails
A misinterpreted directive to remove ad scheduling restrictions led to the complete shutdown of key campaigns during Black Friday, causing a significant advertising disruption. Ayisha took full accountability for the error, fostering psychological safety within her team and emphasizing transparen...
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Inderpaul Rai: How I Blew a Client's Annual Budget in One Week
A major budget overspend in Search Ads 360 due to an unchecked automation setting was transformed into a learning opportunity through client transparency and collaborative problem-solving, emphasizing that handling mistakes well can strengthen relationships. The incident highlighted the importanc...
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ENISA to Lead €36m EU-Wide Cybersecurity Response Initiative
The EU has allocated €36 million to ENISA to coordinate a cybersecurity response initiative, enhancing collective resilience against large-scale cyber incidents across member states and partner nations. ENISA will manage the EU Cybersecurity Reserve, a virtual pool of private sector services, to ...
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