Topic: consumer deception

  • Amazon to Pay $2.5B in FTC Prime Lawsuit Settlement

    Amazon to Pay $2.5B in FTC Prime Lawsuit Settlement

    Amazon has agreed to pay a $2.5 billion settlement to the FTC, including a $1 billion penalty and $1.5 billion in customer refunds, for misleading consumers into Prime sign-ups and complicating cancellations. The company is now legally required to overhaul its Prime system by providing a clear op...

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  • Jury to Decide if Amazon Deceived Users into Prime Payments

    Jury to Decide if Amazon Deceived Users into Prime Payments

    Amazon is facing a Federal Trade Commission trial over allegations of misleading users into Prime subscriptions and complicating cancellations using deceptive design practices. A pre-trial ruling found Amazon violated consumer protection laws by not fully disclosing terms before collecting paymen...

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