Topic: career development
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AI to Resolve Half of Service Calls Within 2 Years, Survey Finds
Artificial intelligence is projected to handle half of all customer service inquiries within two years, driven by the need for efficiency, cost reduction, and improved user experiences. Despite benefits like reduced costs and faster resolutions, AI adoption faces challenges including security con...
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Salesloft & Drift Breach, Sitecore 0-Day: Weekly Security Roundup
Major cybersecurity incidents occurred, including supply chain breaches at companies like Zscaler and Palo Alto Networks through a compromised Salesforce environment, and active exploitation of critical vulnerabilities in Sitecore and SAP S/4HANA software. Artificial intelligence is increasingly ...
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Generative AI: A Millennial's Guide to the Tech Reshaping Our World
Artificial Intelligence has decisively moved from speculative fiction to a tangible force in our daily digital lives. For the millennial generation, which came of age alongside the internet's societal reshaping, another profound technological transition is gathering speed:
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CMO vs. CGO: Why Choosing the Right Leader Drives Success
The traditional CMO role is being scrutinized for its limitations in driving measurable business outcomes, leading to the emergence of the Chief Growth Officer (CGO) role focused on scalable, attributable growth. CGOs are distinguished by competencies like data fluency, an experimentation mindset...
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