Topic: ai support
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Zendesk AI Agent Solves 80% of Customer Support Issues
Zendesk has launched a suite of AI-driven products, including an autonomous agent that resolves 80% of customer issues independently and a co-pilot system for the remaining cases. The company's strategic shift to AI-focused support was enabled by key acquisitions, such as Hyperarc, Klaus, and Ult...
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Customer Service: The Hidden ROI of Your Marketing Budget
Poor customer service experiences can quickly dismantle brand trust built by marketing, as service failures directly reduce the return on marketing investment by damaging customer loyalty. Transforming service into a strategic advantage requires focusing on key operational areas: resolution speed...
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IBM Power11 Launches with Enhanced Uptime, Security & Efficiency
IBM's Power11 servers offer groundbreaking improvements in reliability, security, and processing power, tailored for AI-driven workloads across industries like finance and healthcare. The Power11 achieves 99.9999% uptime and features Power Cyber Vault for ransomware detection, quantum-safe encryp...
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Asus ROG Strix B850-I Review: Dual PCIe 5.0 M.2 on Mini-ITX
The Asus ROG Strix B850-I Gaming WiFi is a premium Mini-ITX motherboard featuring dual PCIe 5.0 M.2 slots and AI-enhanced tools, targeting enthusiasts building compact high-performance systems. It includes Wi-Fi 7 connectivity, a robust 13-phase power delivery system for overclocking, and support...
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