Innovating Hajj: Enhancing Pilgrim Services at 5th Conference

▼ Summary
– The Fifth Hajj Conference and Exhibition will be held in Jeddah from November 9 to 12 under the theme “From Makkah to the World.”
– The event will feature over 80 sessions and 60 workshops for academics, researchers, and officials to discuss technology and services for Hajj and Umrah.
– It is expected to attract over 2,400 participants and 260 exhibitors from 137 countries showcasing innovations for pilgrim experience and safety.
– High-impact initiatives and new agreements will be launched to advance technology integration and service excellence in the Hajj ecosystem.
– The conference reinforces Saudi Arabia’s leadership in using technology to enhance efficiency and the spiritual experience for pilgrims.
The Ministry of Hajj and Umrah, in collaboration with the Pilgrim Experience Program, is preparing to host the Fifth Hajj Conference and Exhibition in Jeddah from November 9th to the 12th. This significant gathering, themed “From Makkah to the World,” aims to foster global dialogue on improving the spiritual journey for millions.
Academics, seasoned researchers, diplomats, and officials from Hajj affairs offices worldwide will convene for an extensive program. The event features more than 80 dedicated sessions and 60 interactive workshops. These forums will serve as a crucial platform for exploring cutting-edge advancements in technology, urban planning, and service delivery to elevate the entire Hajj and Umrah experience for pilgrims.
As reported by the Saudi Press Agency, the conference anticipates welcoming over 2,400 trainees and participants from across the globe. A major exhibition component will include 260 exhibitors hailing from 137 different countries. These participants will present the newest innovations and digital tools focused on improving pilgrim management, ensuring safety protocols, and promoting sustainable practices.
A key focus of this year’s conference involves the launch of several high-impact initiatives. Organizers also plan to formalize new agreements designed to push forward the integration of sophisticated technology and service excellence throughout the entire Hajj ecosystem.
In preparation for the event, Makkah Deputy Governor Prince Saud bin Mishaal bin Abdulaziz recently met with Minister of Hajj and Umrah Tawfiq Al-Rabiah in Jeddah. Their discussions centered on finalizing event preparations and reinforcing the ongoing collaboration between public institutions and private enterprises. The shared goal is to consistently deliver world-class services to all pilgrims.
This conference has firmly established itself as an international benchmark for innovation within the religious tourism sector. It underscores Saudi Arabia’s leading role in harnessing technology to boost operational efficiency, improve accessibility, and enrich the profound spiritual experience of every Hajj and Umrah pilgrim.
(Source: MEA Tech Watch)
