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The Hidden Dangers of Unmanaged Identities

▼ Summary

– Organizations manage thousands of identities, but unmanaged ones expand the attack surface and threaten security, compliance, and business continuity.
– Unmanaged identities are not tracked or protected by identity management systems and include both human and machine identities like IT admins, workforce users, developers, and AI agents.
– Unmanaged identities pose significant risks, including security breaches from credential theft, compliance failures leading to fines, and operational disruptions from unauthorized access.
– Factors making unmanaged identities hard to control include lack of centralized visibility, siloed teams, rapid cloud adoption, and inadequate offboarding processes.
– Best practices for managing unmanaged identities involve continuous discovery, automated lifecycle management, least privilege access, regular audits, and leveraging modern identity security solutions.

Modern organizations juggle thousands of digital identities, from administrators and remote employees to automated service accounts and AI agents. Unmanaged identities represent a critical security blind spot, quietly expanding the attack surface, undermining compliance efforts, and threatening operational stability. These invisible risks demand immediate attention and a strategic approach to discovery and control.

What exactly are unmanaged identities? They are digital entities, whether human or machine, that exist outside the oversight of formal identity management systems. This often occurs accidentally, through process gaps or when an identity is abandoned after a project concludes.

Both people and machines can become unmanaged, each presenting distinct dangers.

IT administrators with excessive permissions can create backdoor accounts, escalating the risk of unauthorized system access and potential sabotage. The common practice of sharing privileged credentials further complicates accountability, especially when third-party contractors are involved, making it nearly impossible to trace specific actions.

Workforce users are particularly susceptible to human error, a leading cause of security breaches. The shift toward remote work has amplified their vulnerability to identity-based attacks, including ransomware. Left unchecked, orphaned accounts and accumulated privileges can enable fraudulent activities and unauthorized data access.

Developers frequently need high-level access to critical systems and data, creating substantial risk if not governed properly. This group often includes temporary staff or external contractors, whose accounts may not be properly decommissioned. The pressure for rapid development can also lead teams to circumvent security protocols, leaving gaps in defense.

The explosion of automation and artificial intelligence has led to a proliferation of machine identities. Compromised AI agents can grant attackers entry to automated workflows and sensitive information. Emerging threats like AI poisoning and autonomous AI systems further broaden the attack landscape when these identities operate without supervision.

Agentic AI introduces unique management hurdles. These systems can make independent decisions, interact with other agents, and perform tasks without direct human input. Their autonomous nature makes monitoring and control exceptionally difficult without centralized management. AI agents can even spawn additional models and sub-agents, often with broad data access. Their deployment across cloud, on-premises, and hybrid environments creates visibility fragmentation, while their rapid scaling outpaces conventional oversight capabilities.

The consequences of unmanaged identities fall into three primary risk categories.

From a security perspective, these identities dramatically widen the attack surface, offering numerous entry points for malicious actors. They are prime targets for credential theft, which can enable lateral movement through corporate networks. Forgotten or over-permissioned accounts often facilitate privilege escalation, allowing intruders to reach sensitive data. Multiple high-profile breaches have been traced directly to unmanaged identities.

Compliance and regulatory obligations, including standards like GDPR, HIPAA, and SOX, become difficult to meet with incomplete identity records. Audit failures and substantial fines are likely outcomes when unmanaged identities contribute to data exposure, accompanied by significant reputational harm.

Operational inefficiencies also emerge from poor access management, increasing IT complexity and overhead. Unauthorized access or accidental data deletions can disrupt business activities, resulting in financial losses and eroded customer confidence.

Why do these identities remain so challenging to control? Several factors contribute to the problem.

Organizations frequently lack a consolidated view of all identities across their diverse technology landscapes. Separate IT and security teams working in isolation create management gaps. The accelerated adoption of cloud services and DevOps methodologies often surpasses the capabilities of traditional identity processes. Inadequate procedures for deactivating accounts when employees or contractors depart leave dormant identities active. The rise of shadow IT and business-led technology initiatives generates identities completely outside IT department visibility.

Addressing this issue requires commitment from executive leadership through to IT, security, and identity teams, acknowledging that a substantial portion of their digital identities may currently be unknown. Contemporary identity solutions provide the means to reclaim visibility and authority.

Key strategies include implementing continuous discovery processes to identify new human and machine identities across multi-cloud and on-premises environments. Automated provisioning and deprovisioning ensure that unused accounts are promptly disabled. Adhering to the principle of least privilege and just-in-time access minimizes permissions for all identities, granting access only when essential. Regular audits and access reviews help maintain compliance and detect irregularities. Deploying advanced identity governance and Privileged Access Management (PAM) solutions provides the tools needed to secure identities across complex IT ecosystems.

Unmanaged identities pose an immediate and severe threat to organizational security, compliance, and operations. Making identity discovery and management a foundational security practice is no longer optional. Modern identity security platforms, including PAM, Cloud Infrastructure Entitlement Management (CIEM), and Identity Governance and Administration (IGA), are indispensable for identifying and rectifying unmanaged identities.

In today’s digital environment, comprehensive visibility and control over every identity is essential. By establishing strong identity management protocols and utilizing advanced security solutions, organizations can protect their digital resources and maintain uninterrupted business operations.

(Source: HelpNet Security)

Topics

unmanaged identities 100% Security Risks 95% compliance risks 90% operational risks 85% machine identities 85% ai agents 80% it admins 80% workforce users 80% identity governance 75% developers 75%