NEA’s Tiffany Luck: Enterprises Still Figuring Out AI ROI
▼ Summary
– Tokenmaxxing, a trend of pushing AI usage to its limits, was popular in Silicon Valley but led to budget overruns, such as Uber exceeding its annual AI budget in months.
– Meta killed its internal AI leaderboard, and some companies cut Claude licenses, highlighting a tension between AI hype and return on investment.
– NEA partner Tiffany Luck focuses on this tension, having previously convinced companies about e-commerce’s future and now investing in AI for consumer “magic moments.”
– On TechCrunch’s Equity podcast, Luck discusses the future of personal agents, this year’s AI IPOs, and startups helping enterprises track AI spending returns.
– The podcast episode is available on platforms like YouTube, Apple Podcasts, and Spotify, with follow options on X and Threads.
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Earlier this year, Silicon Valley was swept up in tokenmaxxing, a trend where CEOs pushed employees to maximize AI usage at any cost. But the bills soon followed. Uber reportedly burned through its entire annual AI budget in just a few months, some companies cut back on Claude licenses for certain teams, and Meta scrapped its internal leaderboard.
This friction between hype and AI ROI is exactly where NEA partner Tiffany Luck operates today. She began her career convincing businesses that e-commerce was inevitable, and now she is fully committed to AI, with a particular focus on creating “magic moments” in the consumer sector.
On the latest episode of TechCrunch’s Equity podcast, Luck sits down with Rebecca Bellan to explore the future of personal agents, her perspective on this year’s AI IPOs, and how startups are stepping up to help enterprises track return on AI spend.
Subscribe to Equity on YouTube, Apple Podcasts, Overcast, Spotify, and all major platforms. You can also follow Equity on X and Threads, at @EquityPod.
(Source: TechCrunch)
